Review of Herzberg's Two‐Factor Theory: Limitations and Improvements

ABSTRACT Herzberg's two‐factor theory, while a classic in management, has been critiqued for its limited applicability, particularly in nonideal social and economic contexts. Scholars highlight that individual differences in needs among study subjects further restrict the theory's universality. This study reviews the relevant literature, analyses the challenges encountered in applying the theory and summarizes its limitations. Additionally, it proposes enhancements by integrating insights from human capital theory and conservation of resources theory. The research findings can provide valuable insights for human resource managers on how to enhance employee satisfaction and motivation.

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Publication Details

Journal
Systems Research and Behavioral Science
Published
2026-05-08
DOI
https://doi.org/10.1002/sres.70071
Primary Topic
Job Satisfaction and Organizational Behavior
Type
article
Field-Weighted Citation Impact
0.00

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article

Review of Herzberg's Two‐Factor Theory: Limitations and Improvements

Jun Cai, Jin‐liang Qu
Systems Research and Behavioral Science
Job Satisfaction and Organizational Behavior
article

Review of Herzberg's Two‐Factor Theory: Limitations and Improvements

Jun Cai, Jin‐liang Qu
article en

Abstract

ABSTRACT Herzberg's two‐factor theory, while a classic in management, has been critiqued for its limited applicability, particularly in nonideal social and economic contexts. Scholars highlight that individual differences in needs among study subjects further restrict the theory's universality. This study reviews the relevant literature, analyses the challenges encountered in applying the theory and summarizes its limitations. Additionally, it proposes enhancements by integrating insights from human capital theory and conservation of resources theory. The research findings can provide valuable insights for human resource managers on how to enhance employee satisfaction and motivation.

Systems Research and Behavioral Science
Jimei University (CN), Hezhou University (CN), Macao Polytechnic University (MO)
Natural Science Foundation of Guangxi Province
Openalex Percentile: Top 3%
Job Satisfaction and Organizational Behavior
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Review of Herzberg's Two‐Factor Theory: Limitations and Improvements — Jun Cai, Jin‐liang Qu · Systems Research and Behavioral Science (2026) | TGRS Research Map | TGRS