Governance sustainability in provincial futsal: an integrated CIPP–POACE evaluation of a provincial association in Indonesia

Introduction: Provincial futsal associations play a key role in competition delivery and development pathways; however, evidence on how managerial functions are institutionalized to sustain governance cycles at the provincial level remains limited in Indonesia. Methodology: We conducted a qualitative evaluative case study guided by an integrated CIPP–POACE framework. Data were triangulated across semi-structured interviews (n = 25), structured observations, and organizational document analysis with key stakeholders of a provincial futsal association in Indonesia. Results: The association demonstrated stable operational capacity in delivering competitions and basic human resource development. However, governance practices remained largely event-driven, characterized by limited multi-year planning, incomplete SOP and job-role formalization, non-standardized monitoring routines, and inconsistent documentation of evaluation outputs and follow-up actions across program cycles. These findings indicate a gap between operational delivery and documented monitoring and evaluation (M&E) follow-up across program cycles. Conclusions: The integrated CIPP–POACE diagnosis indicates that strengthening KPI-based multi-year planning, formal SOPs and role documentation, standardized monitoring tools, and a routine, documented evaluation follow-up mechanism is essential to enhance governance sustainability and long-term organizational outcomes in provincial futsal associations.