The affective labour of inclusion (ALI): gender identity and the making of organisational inclusion

Purpose While extant models usefully highlight belonging, participation, and/or recognition as indicators of the extent to which marginalised workers are included in organisations, inclusion scholarship rarely addresses the affective conditions under which inclusion becomes possible. Focusing on trans* employees, this article analyses affective labour as a constitutive feature of organisational inclusion. Design/methodology/approach The article builds a conceptual framework by deploying affect theory to reorient inclusion scholarship in relation to research on trans* workplace experiences. Findings Inclusion is an ongoing accomplishment dependent on affective labour. Because affective labour is differentially allocated, and thus extractive, inclusion remains politically fractious and organisationally unstable. Originality/value The article introduces affective labour of inclusion as a lens for analysing the emergent organisational significance of repeated interactional adjustments in sustaining inclusion.

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Publication Details

Journal
Equality Diversity and Inclusion An International Journal
Published
2026-04-29
DOI
https://doi.org/10.1108/edi-11-2025-0819
Primary Topic
Emotional Labor in Professions
Type
article
Field-Weighted Citation Impact
0.00
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article

The affective labour of inclusion (ALI): gender identity and the making of organisational inclusion

Mustafa Bilgehan Öztürk
Equality Diversity and Inclusion An International Journal
Emotional Labor in Professions
article

The affective labour of inclusion (ALI): gender identity and the making of organisational inclusion

Mustafa Bilgehan Öztürk
article en

Abstract

Purpose While extant models usefully highlight belonging, participation, and/or recognition as indicators of the extent to which marginalised workers are included in organisations, inclusion scholarship rarely addresses the affective conditions under which inclusion becomes possible. Focusing on trans* employees, this article analyses affective labour as a constitutive feature of organisational inclusion. Design/methodology/approach The article builds a conceptual framework by deploying affect theory to reorient inclusion scholarship in relation to research on trans* workplace experiences. Findings Inclusion is an ongoing accomplishment dependent on affective labour. Because affective labour is differentially allocated, and thus extractive, inclusion remains politically fractious and organisationally unstable. Originality/value The article introduces affective labour of inclusion as a lens for analysing the emergent organisational significance of repeated interactional adjustments in sustaining inclusion.

Equality Diversity and Inclusion An International Journal
London School of Business and Management (GB)
Reduced inequalities
Openalex Percentile: Top 5%
Emotional Labor in Professions
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