From quality systems to sustainable value creation: how TQM supports ESG-oriented performance in Moroccan industrial firms

This article explores how Total Quality Management (TQM) can support ESG-oriented performance and sustainable value creation in Moroccan industrial firms. It proposes a conceptual framework showing how quality routines can strengthen environmental discipline, social performance and governance reliability through process control, evidence-based decisions, employee involvement, stakeholder responsiveness and continuous improvement.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-05-02
DOI
https://doi.org/10.5281/zenodo.19972870
Primary Topic
Quality and Management Systems
Type
article
Field-Weighted Citation Impact
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article

From quality systems to sustainable value creation: how TQM supports ESG-oriented performance in Moroccan industrial firms

Aicha ISLAH
Zenodo (CERN European Organization for Nuclear Research)
Quality and Management Systems
article

From quality systems to sustainable value creation: how TQM supports ESG-oriented performance in Moroccan industrial firms

Aicha ISLAH
article en

Abstract

This article explores how Total Quality Management (TQM) can support ESG-oriented performance and sustainable value creation in Moroccan industrial firms. It proposes a conceptual framework showing how quality routines can strengthen environmental discipline, social performance and governance reliability through process control, evidence-based decisions, employee involvement, stakeholder responsiveness and continuous improvement.

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 7%
Quality and Management Systems
DOIOpen Access PDFOpenAlex
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From quality systems to sustainable value creation: how TQM supports ESG-oriented performance in Moroccan industrial firms — Aicha ISLAH · Zenodo (CERN European Organization for Nuclear Research) (2026) | TGRS Research Map | TGRS