The Experiences of Family Caregivers Whose Relative Is Relocating From a Regular Nursing Home to an Innovative Living Arrangement: A Qualitative Study

INTRODUCTION: Due to an ongoing culture change, relocations from regular nursing homes to innovative living arrangements are increasing. This affects not only residents but also their family caregivers. The perspective of family caregivers regarding the relocation processes that occur within the context of culture change is understudied. Therefore, this study examines the experiences of family caregivers concerning the relocation of their relatives from a regular nursing home to an innovative living arrangement. METHODS: A qualitative study, using semi-structured interviews, was performed in the Netherlands. Three nursing homes offering 24-h care that were planning a relocation from a regular nursing home to an innovative living arrangement were selected. Twenty-two family caregivers were included in the study. Interviews took place 2 weeks to a month after the relocation day. RESULTS: Four themes were constructed from the data: (1) Family caregivers took on an active role throughout the relocation process; (2) Family caregivers were concerned about the emotional impact of relocating on their relative; (3) Lack of communication with family caregivers during the relocation process; and (4) The challenges of implementing the culture change. DISCUSSION: This study emphasizes the need to provide practical support when preparing for the move. Emotional support, information provision and optimal communication are important to support family caregivers. Furthermore, family caregivers appear to be hesitant regarding the intended culture change. Therefore, it is important to create a sense of innovation readiness in both staff and family caregivers by informing and involving them.