Assessing Internet of Things Readiness on University Campuses: A Smart Campus-Oriented Approach

The Internet of Things (IoT) is increasingly recognized as a core digital infrastructure supporting digital transformation, particularly in complex environments such as university campuses, which can be conceptualized as smart campus ecosystems. However, many organizations encounter difficulties when implementing IoT due to insufficient organizational and technological readiness. This paper presents the University Campus IoT (UCIoT) readiness assessment model, which conceptualizes IoT readiness as a manifestation of organizational digital transformation readiness within the smart campus context. The model consists of 24 dimensions grouped into organizational and technological categories and is implemented through structured questionnaires and a supporting software tool. The model was developed using the design science research methodology and evaluated through a case study conducted at the University Campus of Novi Sad, Serbia. The results demonstrate that the model provides a structured and realistic assessment of IoT readiness and helps identify organizational and technological bottlenecks relevant to IoT implementation. The main contribution of this research is a context-specific readiness assessment framework tailored to university campuses that integrates organizational, technological, and client readiness dimensions.