Cultural competence and conflict prevention

ABSTRACT: Nurse leaders play a pivotal role in addressing cultural conflict within today's increasingly diverse workforce. As health care organizations navigate varied cultural backgrounds, beliefs, and communication styles, proactive leadership and organizational commitment are essential to fostering a respectful and collaborative environment. Culturally competent leadership not only mitigates conflict but also enhances psychological safety, supports staff well-being, and contributes to improved retention. This article examines the influence of cultural differences on workplace dynamics and highlights leadership strategies that promote inclusion, strengthen team cohesion, and reinforce a positive organizational culture that ultimately improves both patient care and employee satisfaction.

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Publication Details

Journal
Nursing Management
Published
2026-04-28
DOI
https://doi.org/10.1097/nmg.0000000000000353
Primary Topic
Cultural Competency in Health Care
Type
article
Field-Weighted Citation Impact
0.00
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article

Cultural competence and conflict prevention

Mary L. Johansen, Michelle Cohen, Michael Schaier, Emily R. Eckhardt
Nursing Management
Cultural Competency in Health Care
article

Cultural competence and conflict prevention

Mary L. Johansen, Michelle Cohen, Michael Schaier, Emily R. Eckhardt
article en

Abstract

ABSTRACT: Nurse leaders play a pivotal role in addressing cultural conflict within today's increasingly diverse workforce. As health care organizations navigate varied cultural backgrounds, beliefs, and communication styles, proactive leadership and organizational commitment are essential to fostering a respectful and collaborative environment. Culturally competent leadership not only mitigates conflict but also enhances psychological safety, supports staff well-being, and contributes to improved retention. This article examines the influence of cultural differences on workplace dynamics and highlights leadership strategies that promote inclusion, strengthen team cohesion, and reinforce a positive organizational culture that ultimately improves both patient care and employee satisfaction.

Nursing ManagementVol. 57(4)
Rutgers, The State University of New Jersey (US)
Reduced inequalities
Openalex Percentile: Top 9%
Cultural Competency in Health Care
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