Usability Evaluation of an Asynchronous Online Training Platform for <i>Ready for Wages</i> : Implications for Rehabilitation Counselors Serving Justice-Involved Youth

This study evaluated the usability of Ready for Wages , an asynchronous online training platform that prepares juvenile service professionals to deliver employability social skills curricula to justice-involved youth. Using a convergent parallel mixed-methods design, 33 professionals (11 Cognitive Lab, 22 asynchronous) completed the System Usability Scale (SUS) and provided qualitative feedback through cognitive interviews and open-ended surveys. The training platform achieved an excellent usability score ( M = 89.39, SD = 8.32). No significant differences emerged between cognitive-lab and asynchronous groups, t (18.44) = .60, p = .554, d = .23, though there were differences in those who had prior experience with the curriculum and those who did not, t (10.75) = −3.44, p = .006, d = 1.07. Qualitative themes converged with quantitative results, highlighting ease of navigation, utility of embedded teaching tips, and the need for printable materials and greater content diversity. Findings suggest that Ready for Wages offers a scalable, low-cost, and highly usable training solution for implementers. Implications for rehabilitation counseling practice include extending access to professional development in correctional facilities and supporting workforce reentry outcomes for youth.

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Publication Details

Journal
Rehabilitation Counseling Bulletin
Published
2026-04-27
DOI
https://doi.org/10.1177/00343552261443356
Primary Topic
Digital Mental Health Interventions
Type
article
Field-Weighted Citation Impact
0.00

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article

Usability Evaluation of an Asynchronous Online Training Platform for Ready for Wages : Implications for Rehabilitation Counselors Serving Justice-Involved Youth

Kyle Reardon, Katherine W. Bromley, Deanne K. Unruh
Rehabilitation Counseling Bulletin
Digital Mental Health Interventions
article

Usability Evaluation of an Asynchronous Online Training Platform for Ready for Wages : Implications for Rehabilitation Counselors Serving Justice-Involved Youth

Kyle Reardon, Katherine W. Bromley, Deanne K. Unruh
article en

Abstract

This study evaluated the usability of Ready for Wages , an asynchronous online training platform that prepares juvenile service professionals to deliver employability social skills curricula to justice-involved youth. Using a convergent parallel mixed-methods design, 33 professionals (11 Cognitive Lab, 22 asynchronous) completed the System Usability Scale (SUS) and provided qualitative feedback through cognitive interviews and open-ended surveys. The training platform achieved an excellent usability score ( M = 89.39, SD = 8.32). No significant differences emerged between cognitive-lab and asynchronous groups, t (18.44) = .60, p = .554, d = .23, though there were differences in those who had prior experience with the curriculum and those who did not, t (10.75) = −3.44, p = .006, d = 1.07. Qualitative themes converged with quantitative results, highlighting ease of navigation, utility of embedded teaching tips, and the need for printable materials and greater content diversity. Findings suggest that Ready for Wages offers a scalable, low-cost, and highly usable training solution for implementers. Implications for rehabilitation counseling practice include extending access to professional development in correctional facilities and supporting workforce reentry outcomes for youth.

Rehabilitation Counseling Bulletin
University of Oregon (US)
National Center for Special Education Research, Institute of Education Sciences
Decent work and economic growth
Openalex Percentile: Top 8%
Digital Mental Health Interventions
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