AI strategy under institutional pressure: strategic conformity and decision-making in large language models
• 2,400 LLM generated strategic recommendations compared against a human benchmark of 218 managers using Oliver’s typology. • LLMs systematically favor strategic acquiescence under institutional pressure relative to human decision makers. • Introduces “Synthetic Optimism” as a conformity driven bias in AI supported strategic decision-making. • LLMs act as institutional amplifiers, reinforcing norms and compressing strategic response diversity. Organizations increasingly integrate artificial intelligence into corporate strategy to gain a competitive edge, yet these tools may paradoxically drive strategic homogenization. We examine how large language models respond to institutional pressures using a computational experiment generating 2400 strategic recommendations across ten business cases and four leading models, complemented by a human benchmark study of 218 managers. Our results expose a strategic paradox: AI lacks strategic agency and functions instead as an institutional amplifier that favors compliance over the creative resistance displayed by human decision-makers. We explain this divergence by introducing the concept of Synthetic Optimism, a structural bias of AI toward hyper conformity and non-resistant alignment with institutional consensus that yields a predictable conformity baseline. For organizations using LLMs in strategic decision-making, we translate this into actionable levers to surface industry norms, test deliberate divergence, and identify strategic blind spots: Institutional Mapping, Strategic Resistance Toggling, and Institutional Tension Simulation.
Authors
- Timo Stoeber (ORCID: https://orcid.org/0000-0002-0884-6292)
- Jonas Hammerschmidt (ORCID: https://orcid.org/0000-0001-7442-4322)
- Endrit Kromidha (ORCID: https://orcid.org/0000-0001-7872-6790)
- Dominik K. Kanbach (ORCID: https://orcid.org/0000-0003-0956-8009)
- Sascha Kraus (ORCID: https://orcid.org/0000-0003-4886-7482)
- Alexander Lundervold
Institutions
- University of Siegen (DE)
- University of Johannesburg (ZA)
- HHL Leipzig Graduate School of Management (DE)
- University of Warsaw (PL)
- University of Birmingham (GB)
- Norwegian School of Economics (NO)
Publication Details
- Journal
- Journal of Business Research
- Published
- 2026-04-27
- DOI
- https://doi.org/10.1016/j.jbusres.2026.116227
- Primary Topic
- Ethics and Social Impacts of AI
- Type
- article
- Field-Weighted Citation Impact
- 0.00