AI strategy under institutional pressure: strategic conformity and decision-making in large language models

• 2,400 LLM generated strategic recommendations compared against a human benchmark of 218 managers using Oliver’s typology. • LLMs systematically favor strategic acquiescence under institutional pressure relative to human decision makers. • Introduces “Synthetic Optimism” as a conformity driven bias in AI supported strategic decision-making. • LLMs act as institutional amplifiers, reinforcing norms and compressing strategic response diversity. Organizations increasingly integrate artificial intelligence into corporate strategy to gain a competitive edge, yet these tools may paradoxically drive strategic homogenization. We examine how large language models respond to institutional pressures using a computational experiment generating 2400 strategic recommendations across ten business cases and four leading models, complemented by a human benchmark study of 218 managers. Our results expose a strategic paradox: AI lacks strategic agency and functions instead as an institutional amplifier that favors compliance over the creative resistance displayed by human decision-makers. We explain this divergence by introducing the concept of Synthetic Optimism, a structural bias of AI toward hyper conformity and non-resistant alignment with institutional consensus that yields a predictable conformity baseline. For organizations using LLMs in strategic decision-making, we translate this into actionable levers to surface industry norms, test deliberate divergence, and identify strategic blind spots: Institutional Mapping, Strategic Resistance Toggling, and Institutional Tension Simulation.

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Publication Details

Journal
Journal of Business Research
Published
2026-04-27
DOI
https://doi.org/10.1016/j.jbusres.2026.116227
Primary Topic
Ethics and Social Impacts of AI
Type
article
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article

AI strategy under institutional pressure: strategic conformity and decision-making in large language models

Timo Stoeber, Jonas Hammerschmidt, Endrit Kromidha, Dominik K. Kanbach et al.
Journal of Business Research
Ethics and Social Impacts of AI
article

AI strategy under institutional pressure: strategic conformity and decision-making in large language models

Timo Stoeber, Jonas Hammerschmidt, Endrit Kromidha, Dominik K. Kanbach, Sascha Kraus, Alexander Lundervold
article en

Abstract

• 2,400 LLM generated strategic recommendations compared against a human benchmark of 218 managers using Oliver’s typology. • LLMs systematically favor strategic acquiescence under institutional pressure relative to human decision makers. • Introduces “Synthetic Optimism” as a conformity driven bias in AI supported strategic decision-making. • LLMs act as institutional amplifiers, reinforcing norms and compressing strategic response diversity. Organizations increasingly integrate artificial intelligence into corporate strategy to gain a competitive edge, yet these tools may paradoxically drive strategic homogenization. We examine how large language models respond to institutional pressures using a computational experiment generating 2400 strategic recommendations across ten business cases and four leading models, complemented by a human benchmark study of 218 managers. Our results expose a strategic paradox: AI lacks strategic agency and functions instead as an institutional amplifier that favors compliance over the creative resistance displayed by human decision-makers. We explain this divergence by introducing the concept of Synthetic Optimism, a structural bias of AI toward hyper conformity and non-resistant alignment with institutional consensus that yields a predictable conformity baseline. For organizations using LLMs in strategic decision-making, we translate this into actionable levers to surface industry norms, test deliberate divergence, and identify strategic blind spots: Institutional Mapping, Strategic Resistance Toggling, and Institutional Tension Simulation.

Journal of Business ResearchVol. 212
University of Siegen (DE), University of Johannesburg (ZA), HHL Leipzig Graduate School of Management (DE), University of Warsaw (PL), University of Birmingham (GB), Norwegian School of Economics (NO)
Peace, Justice and strong institutions
Openalex Percentile: Top 4%
Ethics and Social Impacts of AI
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