The Response by Co‐Working Spaces to Digital Transformation in Singapore

This article examines how the digitalisation process has reshaped the evolution of co‐working (CW) spaces in Singapore and has contributed to the emergence of hybrid work ecosystems. Drawing on qualitative data from semi‐structured interviews with managers of CW spaces in Singapore, the findings suggest that digitalisation did not create entirely new client segments but instead reinforced the existing ICT‐dominated customer base by stabilising hybrid and remote working practices. At the same time, digitalisation made possible the institutionalisation of virtual CW practices, supported by platforms which serve to integrate video conferencing, collaborative software, and digital community tools. These virtual extensions enhance flexibility, inclusivity, and cross‐border collaboration whilst remaining complementary to physical CW spaces. Within the Singapore context—one which is characterised by strong digital infrastructure and its role as a regional headquarters and innovation hub—CW spaces are evolving towards structurally‐embedded hybrid models. This study contributes to the available literature by conceptualising CW spaces as digitally‐enabled socio‐spatial infrastructures which operate within hybrid work ecosystems rather than as purely physical shared offices.

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Publication Details

Journal
Social Inclusion
Published
2026-04-28
DOI
https://doi.org/10.17645/si.11685
Primary Topic
Facilities and Workplace Management
Type
article
Field-Weighted Citation Impact
0.00
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article

The Response by Co‐Working Spaces to Digital Transformation in Singapore

Luca Alfieri, Anastasia Sinitsyna
Social Inclusion
Facilities and Workplace Management
article

The Response by Co‐Working Spaces to Digital Transformation in Singapore

Luca Alfieri, Anastasia Sinitsyna
article en

Abstract

This article examines how the digitalisation process has reshaped the evolution of co‐working (CW) spaces in Singapore and has contributed to the emergence of hybrid work ecosystems. Drawing on qualitative data from semi‐structured interviews with managers of CW spaces in Singapore, the findings suggest that digitalisation did not create entirely new client segments but instead reinforced the existing ICT‐dominated customer base by stabilising hybrid and remote working practices. At the same time, digitalisation made possible the institutionalisation of virtual CW practices, supported by platforms which serve to integrate video conferencing, collaborative software, and digital community tools. These virtual extensions enhance flexibility, inclusivity, and cross‐border collaboration whilst remaining complementary to physical CW spaces. Within the Singapore context—one which is characterised by strong digital infrastructure and its role as a regional headquarters and innovation hub—CW spaces are evolving towards structurally‐embedded hybrid models. This study contributes to the available literature by conceptualising CW spaces as digitally‐enabled socio‐spatial infrastructures which operate within hybrid work ecosystems rather than as purely physical shared offices.

Social InclusionVol. 14
University of Tartu (EE), Politecnico di Milano (IT)
Industry, innovation and infrastructure
Openalex Percentile: Top 10%
Facilities and Workplace Management
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