The integrative leader:elected-member leadership as the missing link in Scotland's integrated care

<div>Background </div><div>International integrated-care reforms require robust whole-system governance, yet elected politicians' role remains under-researched. Scotland's Health and Social Care Integration positions councillors as voting members of Integration Joint Boards (IJBs), creating a natural laboratory for studying political leadership where traditional hierarchical authority gives way to collaborative governance. This research introduces the 'integrative leader': a nine-dimension framework (vision, inclusivity, participation, pragmatism, cautiousness, engagement, empowerment, adaptive flexibility, innovation) explaining how councillors reconcile democratic accountability with service redesign while managing tensions between political representation and technical expertise.</div><div><br/></div><div>Aim </div><div>To identify how elected councillors exercise leadership within IJBs and determine when their approaches enable or constrain integration outcomes, particularly their navigation of dual accountability to NHS boards and local authorities.</div><div><br/></div><div>Methods </div><div>Qualitative multi-case study across 11 IJB areas. Fieldwork spanned all three regional networks, ensuring variation in socioeconomic deprivation, political control and health-board configuration. Data sources were documentary analysis of 85+ policy documents and audit reports; 22 semi-structured interviews with councillors, chief officers, and senior officials. Contingency and situational leadership theories framed thematic analysis examining five contextual factors: financial pressures, partisan dynamics, political-administrative relationships, geographical variations, and workforce expectations.</div><div><br/></div><div>Results </div><div>Local political leaders demonstrated the 'integrative leader' approach—a new typology characterised by situational adaptation rather than fixed profiles. These leaders fluidly shift between facilitative, directive, pragmatic, and community-advocacy approaches as contexts demand. The integrative leader, embodying all nine dimensions, proves most effective through their adaptive capacity. These leaders excel through four mechanisms: 1. Balance political–managerial tensions, switching between facilitative and directive modes as context shifts 2. Bridging professional boundaries: Creating "safe spaces" for dialogue, transforming GP-nurse tensions into collaborative workforce innovations (particularly crucial in rural areas facing severe staff shortages) 3. Embedding authentic co-production: Moving beyond tokenism through dedicated carer representatives and co-designed "Thrive" programmes, extending voice to seldom-heard groups 4. Adapting to place: Urban boards requiring inclusive facilitation for complex stakeholder landscapes; rural boards demanding pragmatic problem-solving</div><div><br/></div><div>Synthesising these insights, we propose a Governance-Leadership Matrix that aligns leadership behaviours to contextual risk levels, offering a practical diagnostic for system stewards.</div><div><br/></div><div>Discussion &amp; Implications </div><div>Elected-member leadership provides the "missing link" connecting population accountability with professional authority. This challenges assumptions that political involvement impedes integration. Positioning the Integrative profile as the benchmark clarifies development priorities for councillors and those who train them. Mapping onto IFIC's Pillar 6 (governance) and Theme 4 (workforce/inclusivity), this offers: • Policy – criteria for selecting and developing councillor leaders (already tabled with Scottish Government directorate of Health and Social care) • Practice: Self-assessment framework for boards and leadership developers • International transfer: Guidance for Integrated Care Systems navigating democratic legitimacy and professional complexity, particularly for place-based governance models</div><div><br/></div><div>Successful integration requires sophisticated political leadership transforming political capital into collaborative advantage.</div>

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Publication Details

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The UWS Academic Portal (University of the West of Scotland)
Published
2026-04-13
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Interprofessional Education and Collaboration
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article

The integrative leader:elected-member leadership as the missing link in Scotland's integrated care

Awais Mashkoor
The UWS Academic Portal (University of the West of Scotland)
Interprofessional Education and Collaboration
article

The integrative leader:elected-member leadership as the missing link in Scotland's integrated care

Awais Mashkoor
article en

Abstract

<div>Background </div><div>International integrated-care reforms require robust whole-system governance, yet elected politicians' role remains under-researched. Scotland's Health and Social Care Integration positions councillors as voting members of Integration Joint Boards (IJBs), creating a natural laboratory for studying political leadership where traditional hierarchical authority gives way to collaborative governance. This research introduces the 'integrative leader': a nine-dimension framework (vision, inclusivity, participation, pragmatism, cautiousness, engagement, empowerment, adaptive flexibility, innovation) explaining how councillors reconcile democratic accountability with service redesign while managing tensions between political representation and technical expertise.</div><div><br/></div><div>Aim </div><div>To identify how elected councillors exercise leadership within IJBs and determine when their approaches enable or constrain integration outcomes, particularly their navigation of dual accountability to NHS boards and local authorities.</div><div><br/></div><div>Methods </div><div>Qualitative multi-case study across 11 IJB areas. Fieldwork spanned all three regional networks, ensuring variation in socioeconomic deprivation, political control and health-board configuration. Data sources were documentary analysis of 85+ policy documents and audit reports; 22 semi-structured interviews with councillors, chief officers, and senior officials. Contingency and situational leadership theories framed thematic analysis examining five contextual factors: financial pressures, partisan dynamics, political-administrative relationships, geographical variations, and workforce expectations.</div><div><br/></div><div>Results </div><div>Local political leaders demonstrated the 'integrative leader' approach—a new typology characterised by situational adaptation rather than fixed profiles. These leaders fluidly shift between facilitative, directive, pragmatic, and community-advocacy approaches as contexts demand. The integrative leader, embodying all nine dimensions, proves most effective through their adaptive capacity. These leaders excel through four mechanisms: 1. Balance political–managerial tensions, switching between facilitative and directive modes as context shifts 2. Bridging professional boundaries: Creating "safe spaces" for dialogue, transforming GP-nurse tensions into collaborative workforce innovations (particularly crucial in rural areas facing severe staff shortages) 3. Embedding authentic co-production: Moving beyond tokenism through dedicated carer representatives and co-designed "Thrive" programmes, extending voice to seldom-heard groups 4. Adapting to place: Urban boards requiring inclusive facilitation for complex stakeholder landscapes; rural boards demanding pragmatic problem-solving</div><div><br/></div><div>Synthesising these insights, we propose a Governance-Leadership Matrix that aligns leadership behaviours to contextual risk levels, offering a practical diagnostic for system stewards.</div><div><br/></div><div>Discussion &amp; Implications </div><div>Elected-member leadership provides the "missing link" connecting population accountability with professional authority. This challenges assumptions that political involvement impedes integration. Positioning the Integrative profile as the benchmark clarifies development priorities for councillors and those who train them. Mapping onto IFIC's Pillar 6 (governance) and Theme 4 (workforce/inclusivity), this offers: • Policy – criteria for selecting and developing councillor leaders (already tabled with Scottish Government directorate of Health and Social care) • Practice: Self-assessment framework for boards and leadership developers • International transfer: Guidance for Integrated Care Systems navigating democratic legitimacy and professional complexity, particularly for place-based governance models</div><div><br/></div><div>Successful integration requires sophisticated political leadership transforming political capital into collaborative advantage.</div>

The UWS Academic Portal (University of the West of Scotland)
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Interprofessional Education and Collaboration
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