Applications of Claude AI in Healthcare, Education, and Customer Support

This research paper explores the applications of Claude AI, a large language model, across key sectors including healthcare, education, and customer support. The study examines how artificial intelligence can enhance efficiency, automate routine tasks, and improve decision-making processes in real-world environments. In healthcare, Claude AI assists in medical documentation, symptom analysis, and patient communication. In education, it supports personalized learning, tutoring, and content generation. In customer support, it enables automated responses, chatbot systems, and customer interaction management. The paper highlights the benefits, challenges, and ethical considerations associated with deploying AI-based conversational systems. It also discusses future opportunities for integrating artificial intelligence into digital transformation initiatives across industries.

Authors

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-04-24
DOI
https://doi.org/10.5281/zenodo.19722881
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Applications of Claude AI in Healthcare, Education, and Customer Support

Sameeksha
Zenodo (CERN European Organization for Nuclear Research)
Artificial Intelligence in Healthcare and Education
article

Applications of Claude AI in Healthcare, Education, and Customer Support

Sameeksha
article en

Abstract

This research paper explores the applications of Claude AI, a large language model, across key sectors including healthcare, education, and customer support. The study examines how artificial intelligence can enhance efficiency, automate routine tasks, and improve decision-making processes in real-world environments. In healthcare, Claude AI assists in medical documentation, symptom analysis, and patient communication. In education, it supports personalized learning, tutoring, and content generation. In customer support, it enables automated responses, chatbot systems, and customer interaction management. The paper highlights the benefits, challenges, and ethical considerations associated with deploying AI-based conversational systems. It also discusses future opportunities for integrating artificial intelligence into digital transformation initiatives across industries.

Zenodo (CERN European Organization for Nuclear Research)
Openalex Percentile: Top 6%
Artificial Intelligence in Healthcare and Education
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