CafeChatbot: An AI-Powered Conversational Food Ordering System

The rapid growth of digital food ordering systems has transformed the way users interact with restaurant services. However, traditional systems rely heavily on static menu interfaces, requiring users to manually browse through available options. This approach is time-consuming and lacks personalization, leading to inefficient decision-making. This research presents CafeChatbot, an AI-powered conversational food ordering system that utilizes natural language processing and large language models to provide intelligent food recommendations. The system integrates the Google Gemini API to interpret user intent and generate context-aware suggestions based on menu data and user preferences. The proposed system consists of a React-based frontend, a Spring Boot backend, and a relational database for storing menu items and orders. It enables users to interact using natural language queries such as dietary preferences, nutritional requirements, and food choices. Experimental observations indicate that the system improves user experience, reduces ordering time, and enhances recommendation accuracy. This research demonstrates the effectiveness of conversational AI in transforming traditional food ordering systems into intelligent, user-centric platforms.

Authors

Publication Details

Journal
Iconic Research and Engineering Journals
Published
2026-04-21
DOI
https://doi.org/10.64388/irev9i10-1716533
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

CafeChatbot: An AI-Powered Conversational Food Ordering System

Manoj Singh, Shivam Gosain
Iconic Research and Engineering Journals
AI in Service Interactions
article

CafeChatbot: An AI-Powered Conversational Food Ordering System

Manoj Singh, Shivam Gosain
article en

Abstract

The rapid growth of digital food ordering systems has transformed the way users interact with restaurant services. However, traditional systems rely heavily on static menu interfaces, requiring users to manually browse through available options. This approach is time-consuming and lacks personalization, leading to inefficient decision-making. This research presents CafeChatbot, an AI-powered conversational food ordering system that utilizes natural language processing and large language models to provide intelligent food recommendations. The system integrates the Google Gemini API to interpret user intent and generate context-aware suggestions based on menu data and user preferences. The proposed system consists of a React-based frontend, a Spring Boot backend, and a relational database for storing menu items and orders. It enables users to interact using natural language queries such as dietary preferences, nutritional requirements, and food choices. Experimental observations indicate that the system improves user experience, reduces ordering time, and enhances recommendation accuracy. This research demonstrates the effectiveness of conversational AI in transforming traditional food ordering systems into intelligent, user-centric platforms.

Iconic Research and Engineering JournalsVol. 9(10)
Zero hunger
Openalex Percentile: Top 6%
AI in Service Interactions
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