Conversation analysis and extended pragma-dialectics in dialogue

Abstract Both conversation analysis (CA) and extended pragma-dialectics (PD) share an interest in empirical, data-driven analysis of argumentative exchanges, a focus on sequential organization, and context-sensitivity. While cross-fertilization between CA and argumentation analysis in general took place, no full parallel analysis with CA and PD, let alone with extended PD was carried out. In this paper by CA and PD researchers, we compare how each approach interprets the same Dutch medical consultation and assess systematically how both approaches differ and complement each other. We will focus on disagreement management and doctor-patient decision-making. Our findings suggest that, despite the tensions, the combination of these approaches offers a more comprehensive understanding of the interactional dynamics of argumentation, shedding light on, e.g., the enactment of institutional roles, the normative consequences of turn-management, and varied facets of strategic maneuvering.