Beyond the “sink-or-swim” training mentality: can structured onboarding improve veterinary technician satisfaction and retention?

Workforce shortages and turnover among credentialed veterinary technicians impose substantial operational and financial costs on veterinary practices. Despite these consequences, onboarding often remains informal, reinforcing a "sink-or-swim" culture that may contribute to early-career distress and underutilization of skills. Although veterinary technician-specific transition-to-practice research remains limited, data from human nursing may offer relevant onboarding strategies. Human nursing literature describes predictable early-career challenges during the first year of practice and promotes structured onboarding anchored by mentorship, competency-based progression, and resilience-building support to improve satisfaction and retention.

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Publication Details

Journal
Journal of the American Veterinary Medical Association
Published
2026-04-17
DOI
https://doi.org/10.2460/javma.26.01.0078
Primary Topic
Veterinary Practice and Education Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Beyond the “sink-or-swim” training mentality: can structured onboarding improve veterinary technician satisfaction and retention?

Courtney L. Ziegler
Journal of the American Veterinary Medical Association
Veterinary Practice and Education Studies
article

Beyond the “sink-or-swim” training mentality: can structured onboarding improve veterinary technician satisfaction and retention?

Courtney L. Ziegler
article en

Abstract

Workforce shortages and turnover among credentialed veterinary technicians impose substantial operational and financial costs on veterinary practices. Despite these consequences, onboarding often remains informal, reinforcing a "sink-or-swim" culture that may contribute to early-career distress and underutilization of skills. Although veterinary technician-specific transition-to-practice research remains limited, data from human nursing may offer relevant onboarding strategies. Human nursing literature describes predictable early-career challenges during the first year of practice and promotes structured onboarding anchored by mentorship, competency-based progression, and resilience-building support to improve satisfaction and retention.

Journal of the American Veterinary Medical Association
Stantec (Canada) (CA)
Openalex Percentile: Top 8%
Veterinary Practice and Education Studies
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