Analysis of forgotten incidences on knowledge transfer and management skills in Tunja SME’s

The main objective of this research is to examine the forgotten incidences in knowledge transfer and management skills within small and medium-sized enterprises (SMEs) in Tunja. The study employs the Experton method, distance measures, and forgotten effects theory to identify secondary-generation relationships between knowledge transfer (causes) and management skills (effects). The population consisted of 142 SMEs registered and active in the Chamber of Commerce of Tunja, operating in the secondary sector and with more than five years of existence. A convenience sample of 41 companies was selected. The findings show that forgotten effects are linked to the quality of knowledge transfer, highlighting the importance of formal mechanisms, communication clarity, and the ability to set priorities as factors that enhance productivity and mentoring. The originality of this study lies in uncovering hidden phenomena in knowledge transfer, particularly those arising from implicit and tacit knowledge exchanges, using fuzzy methodologies that allow for managing subjectivity. Limitations are related to the sample size and restricted access to confidential information. This research contributes to academic and business development by promoting SME strengthening, regional economic growth, and job creation in the capital of Boyacá.