The influence of perceived design source (AI vs. human) on Chinese consumers’ purchase intention: The mediating roles of novelty, perceived brand effort, and product type

Product design is a crucial source of competitive advantage for companies and greatly influences their market position. Information about "who designed the product," known as the perceived design source, is gaining widespread attention in product design communication. Due to limitations in existing research, this study, based on 316 valid questionnaires, used Mplus 8.0 to examine how the perceived design source (AI versus human) affects Chinese consumers' purchase intentions. The research findings are as follows: (1) Consumers are more willing to buy products perceived as designed by AI compared to those designed by humans; (2) Novelty mediates the relationship between the perceived design source and consumers' purchase intentions; (3) Perceived brand effort also mediates this relationship; (4) Product type moderates the relationship between the perceived design source and purchase intentions. These conclusions not only advance marketing theory but also help businesses develop targeted marketing strategies and increase consumer purchasing.

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Publication Details

Journal
PLoS ONE
Published
2026-04-16
DOI
https://doi.org/10.1371/journal.pone.0346737
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
Field-Weighted Citation Impact
0.00

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article

The influence of perceived design source (AI vs. human) on Chinese consumers’ purchase intention: The mediating roles of novelty, perceived brand effort, and product type

Yunxi Feng, Yibei Ran
PLoS ONE
Consumer Behavior in Brand Consumption and Identification
article

The influence of perceived design source (AI vs. human) on Chinese consumers’ purchase intention: The mediating roles of novelty, perceived brand effort, and product type

Yunxi Feng, Yibei Ran
article en

Abstract

Product design is a crucial source of competitive advantage for companies and greatly influences their market position. Information about "who designed the product," known as the perceived design source, is gaining widespread attention in product design communication. Due to limitations in existing research, this study, based on 316 valid questionnaires, used Mplus 8.0 to examine how the perceived design source (AI versus human) affects Chinese consumers' purchase intentions. The research findings are as follows: (1) Consumers are more willing to buy products perceived as designed by AI compared to those designed by humans; (2) Novelty mediates the relationship between the perceived design source and consumers' purchase intentions; (3) Perceived brand effort also mediates this relationship; (4) Product type moderates the relationship between the perceived design source and purchase intentions. These conclusions not only advance marketing theory but also help businesses develop targeted marketing strategies and increase consumer purchasing.

PLoS ONEVol. 21(4)
Zhengzhou University of Aeronautics (CN), Kyonggi University (KR)
Zhengzhou University
Openalex Percentile: Top 19%
Consumer Behavior in Brand Consumption and Identification
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