“Social Media Saved Me”: Exploring the Perceived Impact of Social Media Use During COVID-19 on the Psychological Resilience of Students Transitioning into Higher Education

The COVID-19 pandemic had a global impact on students transitioning into higher education. During quarantine measures, students often turned to social media for connectedness and peer support in an adverse time. The aim of this research was to explore the perceived impact of social media use during COVID-19 on the psychological resilience of students transitioning into higher education. Data were collected via a qualitative online survey completed by 51 students across the United Kingdom. Following a reflexive thematic analysis of the survey data, three themes were generated: (1) A challenging transition: restricted visits, remote learning, and seeking connection. (2) Facing adversity: becoming resilient in a transitional period. (3) A valued resource: social media as a facilitator of resilience. The findings suggest that social media helped students build virtual connections to overcome feelings of isolation during this transition. Several participants perceived their psychological resilience to have increased through developing strategies to regulate their emotional and mental well-being. Nonetheless, some participants believed that their psychological resilience either decreased or remained untouched. Furthermore, it was explicitly argued that social media played a facilitating role in enhancing participants’ perceived psychological resilience through operating as a ‘coping mechanism’, which fostered a sense of community and togetherness amongst like-minded students.