Understanding problematic AI companion use through escapism and resilience

As large language models (LLMs) become more sophisticated and relational, many users now engage with them in ways that resemble friendship, romance, or ongoing emotional support. While these interactions can be positive, emerging evidence suggests that a subset of users experience difficulties regulating their engagement, leading to patterns better characterized as problematic, dysregulated, or maladaptive use. Guided by Compensatory Internet Use Theory and the I-PACE model, this study examines a risk-buffer framework in which escapism is associated with greater problematic AI-companion use and resilience weakens that association. Results indicate that escapism is associated with problematic use of AI characters and resilience significantly attenuates this association. Together, these findings point to a pattern in which escapism is linked to greater problematic use, whereas resilience functions as a protective psychological resource associated with a weaker escapism–problematic use relationship.

Authors

Publication Details

Journal
Computers in Human Behavior Artificial Humans
Published
2026-04-16
DOI
https://doi.org/10.1016/j.chbah.2026.100308
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Understanding problematic AI companion use through escapism and resilience

Justin W. Carter
Computers in Human Behavior Artificial Humans
AI in Service Interactions
article

Understanding problematic AI companion use through escapism and resilience

Justin W. Carter
article en

Abstract

As large language models (LLMs) become more sophisticated and relational, many users now engage with them in ways that resemble friendship, romance, or ongoing emotional support. While these interactions can be positive, emerging evidence suggests that a subset of users experience difficulties regulating their engagement, leading to patterns better characterized as problematic, dysregulated, or maladaptive use. Guided by Compensatory Internet Use Theory and the I-PACE model, this study examines a risk-buffer framework in which escapism is associated with greater problematic AI-companion use and resilience weakens that association. Results indicate that escapism is associated with problematic use of AI characters and resilience significantly attenuates this association. Together, these findings point to a pattern in which escapism is linked to greater problematic use, whereas resilience functions as a protective psychological resource associated with a weaker escapism–problematic use relationship.

Computers in Human Behavior Artificial HumansVol. 8
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AI in Service Interactions
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Understanding problematic AI companion use through escapism and resilience — Justin W. Carter · Computers in Human Behavior Artificial Humans (2026) | TGRS Research Map | TGRS