EMOTIONAL DETECTION & RESPONSIVE AI CHATBOT

Human emotions are a critical aspect of intelligent human–computer interaction. Conventional chatbots generally focus on intent recognition and fail to capture the emotional context behind user inputs, which limits their usefulness in sensitive and interactive applications. In this work, we present an AI-based emotional detection chatbot that identifies user emotions from textual communication using natural language processing and machine learning techniques. The system classifies emotions such as joy, sadness, anger, fear, love, and neutrality, and generates empathetic and context-aware responses in real time. A transformer-based emotion classification model is combined with text auto-correction and synonym-based emotion mapping to improve robustness against informal language and spelling variations. Additionally, the proposed framework supports real-time interaction through WebSocket communication and is designed to be extensible for live video-based facial emotion analysis. Experimental observations show that the chatbot provides emotionally relevant responses and improves user engagement compared to traditional sentiment-based systems. The proposed system demonstrates the potential of emotionally intelligent conversational agents in applications such as mental health support, education, and customer interaction platforms.

Authors

Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-04-14
DOI
https://doi.org/10.5281/zenodo.19563269
Primary Topic
Emotion and Mood Recognition
Type
article
Field-Weighted Citation Impact
0.00
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article

EMOTIONAL DETECTION & RESPONSIVE AI CHATBOT

S Rajamanickam, P Nithish, S Prabhu, A. Gowthami et al.
Zenodo (CERN European Organization for Nuclear Research)
Emotion and Mood Recognition
article

EMOTIONAL DETECTION & RESPONSIVE AI CHATBOT

S Rajamanickam, P Nithish, S Prabhu, A. Gowthami, E Arunkumar
article en

Abstract

Human emotions are a critical aspect of intelligent human–computer interaction. Conventional chatbots generally focus on intent recognition and fail to capture the emotional context behind user inputs, which limits their usefulness in sensitive and interactive applications. In this work, we present an AI-based emotional detection chatbot that identifies user emotions from textual communication using natural language processing and machine learning techniques. The system classifies emotions such as joy, sadness, anger, fear, love, and neutrality, and generates empathetic and context-aware responses in real time. A transformer-based emotion classification model is combined with text auto-correction and synonym-based emotion mapping to improve robustness against informal language and spelling variations. Additionally, the proposed framework supports real-time interaction through WebSocket communication and is designed to be extensible for live video-based facial emotion analysis. Experimental observations show that the chatbot provides emotionally relevant responses and improves user engagement compared to traditional sentiment-based systems. The proposed system demonstrates the potential of emotionally intelligent conversational agents in applications such as mental health support, education, and customer interaction platforms.

Zenodo (CERN European Organization for Nuclear Research)
Quality Education
Openalex Percentile: Top 5%
Emotion and Mood Recognition
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