Enhancing Children's Self-Reporting in Chatbot Diaries through Rhyming Style
Children’s self-report is essential for research, education, and healthcare, yet existing methods such as surveys and diaries can be experienced as tedious and so lead to disengagement and low-quality responses. Chatbots have been suggested as a way to support children through conversational interaction, using age-appropriate language and an empathetic tone. Here we explore what could be suitable conversational styles for such chatbots. Specifically, we explore rhyme as a child-centered conversational style. We first conducted a co-design workshop with 35 children, which revealed preferences for short, playful, and soothing conversational patterns. Building on these insights, we designed a voice-based sleep diary in rhyming style and compared it to a prose style in a within-subjects study involving 40 children aged 8-12. Results show that rhyming prompts significantly improved response quality across question types and age groups, while maintaining high engagement even among children who preferred the prose style. We contribute proof-of-concept empirical evidence and design insights demonstrating how phonological scaffolding exemplified through rhyme extends the design space of capability-adapted chatbots beyond semantic simplification alone. While limited to short-term, lab-based sessions, this work provides initial evidence that conversational style can function as a design lever.
Authors
- Gubing Wang (ORCID: https://orcid.org/0000-0003-4847-534X)
- Panos Markopoulos (ORCID: https://orcid.org/0000-0002-2001-7251)
- Jun Hu (ORCID: https://orcid.org/0000-0003-2714-6264)
- Jing Li (ORCID: https://orcid.org/0000-0001-8105-5852)
- S. Chen
- Tzu-Hui Wu (ORCID: https://orcid.org/0009-0001-4101-0200)
Institutions
- Tilburg University (NL)
- Eindhoven University of Technology (NL)
Publication Details
- Published
- 2026-04-13
- DOI
- https://doi.org/10.1145/3772318.3791083
- Citations
- 1
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00
Funders
- China Scholarship Council