The Eliza Effect Is Now the Governance Surface: Why the interaction boundary — not the model weights — is the new site of AI regulation.

Every major AI governance conversation still orbits the same gravitational center: the model. Its weights, its training data, its benchmarks, its hallucination rate. This is a category error. The most consequential governance failures of the last two years did not emerge from model internals. They emerged from the interaction boundary — the place where human cognitive vulnerabilities meet system affordances. The Bixonimania incident — a fabricated disease seeded into academic preprint networks that propagated through major AI assistants, synthesis tools, academic citations, and peer-reviewed journals — made this unavoidable. The failure was not a model failure. It was a governance surface misidentification. Guardrails were built around the model. The failure happened in the interface. This paper argues that the Eliza Effect — the human tendency to attribute understanding, intention, and authority to systems that exhibit none — is no longer a psychological curiosity or a UX concern. It is now the primary governance surface. Governance must shift from the model to the interaction boundary, where human cognition and system output co-produce meaning. This is the architectural pivot the field has been missing.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-04-12
DOI
https://doi.org/10.5281/zenodo.19522344
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
0.00
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article

The Eliza Effect Is Now the Governance Surface: Why the interaction boundary — not the model weights — is the new site of AI regulation.

Narnaiezzsshaa Truong
Zenodo (CERN European Organization for Nuclear Research)
Ethics and Social Impacts of AI
article

The Eliza Effect Is Now the Governance Surface: Why the interaction boundary — not the model weights — is the new site of AI regulation.

Narnaiezzsshaa Truong
article en

Abstract

Every major AI governance conversation still orbits the same gravitational center: the model. Its weights, its training data, its benchmarks, its hallucination rate. This is a category error. The most consequential governance failures of the last two years did not emerge from model internals. They emerged from the interaction boundary — the place where human cognitive vulnerabilities meet system affordances. The Bixonimania incident — a fabricated disease seeded into academic preprint networks that propagated through major AI assistants, synthesis tools, academic citations, and peer-reviewed journals — made this unavoidable. The failure was not a model failure. It was a governance surface misidentification. Guardrails were built around the model. The failure happened in the interface. This paper argues that the Eliza Effect — the human tendency to attribute understanding, intention, and authority to systems that exhibit none — is no longer a psychological curiosity or a UX concern. It is now the primary governance surface. Governance must shift from the model to the interaction boundary, where human cognition and system output co-produce meaning. This is the architectural pivot the field has been missing.

Zenodo (CERN European Organization for Nuclear Research)
American Rock Mechanics Association (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 19%
Ethics and Social Impacts of AI
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