Cultural Diversity and Institutional Support on the Academic Performance of Hospitality Management Students

This study had investigated the complex relationship between cultural diversity and institutional support and their collective influence on the academic performance of hospitality management students. The main objective of the research was to determine the levels of these variables and evaluate the extent of their impact on student success, specifically the study aimed to provide insights for educators to develop culturally sensitive teaching techniques and more inclusive learning environments. Therefor the researcher utilized a descriptive quantitative correlational research design to systematically characterize the variables and investigate the extent of their correlation. The study was conducted at the Sultan Kudarat State University (SKSU) – Tacurong Campus, a significant regional educational hub. The respondents consisted of a random sample of 120 Hospitality Management students of 1st and 2nd year levels. Data collection was carried out using a standardized survey questionnaire that measured Cultural Diversity through components like cross-cultural communication and cultural values, Institutional Support through factors such as faculty competency and campus climate, and Academic Performance via class participation and study habits. The results revealed that positive perceptions were universally high across all examined factors, pearson’s correlation analysis yielded a coefficient of 0.699, indicating a strong, positive, and statistically significant relationship between Cultural Diversity and Academic Performance. Furthermore, the study concluded that a supportive and culturally diverse environment is a critical driver of academic success. Recommendations include strengthening institutional support through mandatory faculty cultural competency training and further integrating cross-cultural communication principles into the hospitality management curriculum to maximize student outcomes.

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Publication Details

Journal
Zenodo (CERN European Organization for Nuclear Research)
Published
2026-04-11
DOI
https://doi.org/10.5281/zenodo.19508492
Primary Topic
Hospitality and Tourism Education
Type
article
Field-Weighted Citation Impact
0.00
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article

Cultural Diversity and Institutional Support on the Academic Performance of Hospitality Management Students

Renato Jr. B. Dela Cruz, Merly Alimajen, Diane Basol, Reynaldo Jr. Llamo
Zenodo (CERN European Organization for Nuclear Research)
Hospitality and Tourism Education
article

Cultural Diversity and Institutional Support on the Academic Performance of Hospitality Management Students

Renato Jr. B. Dela Cruz, Merly Alimajen, Diane Basol, Reynaldo Jr. Llamo
article en

Abstract

This study had investigated the complex relationship between cultural diversity and institutional support and their collective influence on the academic performance of hospitality management students. The main objective of the research was to determine the levels of these variables and evaluate the extent of their impact on student success, specifically the study aimed to provide insights for educators to develop culturally sensitive teaching techniques and more inclusive learning environments. Therefor the researcher utilized a descriptive quantitative correlational research design to systematically characterize the variables and investigate the extent of their correlation. The study was conducted at the Sultan Kudarat State University (SKSU) – Tacurong Campus, a significant regional educational hub. The respondents consisted of a random sample of 120 Hospitality Management students of 1st and 2nd year levels. Data collection was carried out using a standardized survey questionnaire that measured Cultural Diversity through components like cross-cultural communication and cultural values, Institutional Support through factors such as faculty competency and campus climate, and Academic Performance via class participation and study habits. The results revealed that positive perceptions were universally high across all examined factors, pearson’s correlation analysis yielded a coefficient of 0.699, indicating a strong, positive, and statistically significant relationship between Cultural Diversity and Academic Performance. Furthermore, the study concluded that a supportive and culturally diverse environment is a critical driver of academic success. Recommendations include strengthening institutional support through mandatory faculty cultural competency training and further integrating cross-cultural communication principles into the hospitality management curriculum to maximize student outcomes.

Zenodo (CERN European Organization for Nuclear Research)
Sultan Kudarat State University (PH)
Climate action
Openalex Percentile: Top 15%
Hospitality and Tourism Education
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