Understanding error culture in veterinary medicine: a survey among veterinarians across German-speaking countries

Introduction: Errors are assumed to occur frequently in veterinary practice and may affect animal health, client trust, and the well-being of veterinary staff. Their handling is shaped by the prevailing error culture within practices and institutions. While error culture has been investigated in human medicine and extensively in other high-risk fields such as aviation, little is known about how it is perceived within veterinary medicine. Methods: This study therefore examined practising veterinarians' perceptions of errors, contributing factors, reporting practices, and institutional responses. An anonymous online questionnaire, adapted from a British pilot study and expanded to 29 items, collected demographic data, experiences with errors, contributing factors, and institutional structures. Three perspectives were captured: self-reported errors, errors reported to supervisors, and errors observed within the team. Results: = 821, 75%). Only 40 respondents (4%) reported the presence of anonymous reporting systems, whereas 392 respondents (36%) reported dedicated team meetings. Discussion: Overall, although errors are common, the organizational conditions required for systematic identification, communication, and learning are lacking in many settings.

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Publication Details

Journal
Frontiers in Veterinary Science
Published
2026-04-07
DOI
https://doi.org/10.3389/fvets.2026.1784869
Primary Topic
Veterinary Practice and Education Studies
Type
article
Field-Weighted Citation Impact
0.00

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article

Understanding error culture in veterinary medicine: a survey among veterinarians across German-speaking countries

Claudia Busse, Holger A. Volk, Corinna M. Montag, Dana Rösch-Rodax et al.
Frontiers in Veterinary Science
Veterinary Practice and Education Studies
article

Understanding error culture in veterinary medicine: a survey among veterinarians across German-speaking countries

Claudia Busse, Holger A. Volk, Corinna M. Montag, Dana Rösch-Rodax, Christin Kleinsorgen
article en

Abstract

Introduction: Errors are assumed to occur frequently in veterinary practice and may affect animal health, client trust, and the well-being of veterinary staff. Their handling is shaped by the prevailing error culture within practices and institutions. While error culture has been investigated in human medicine and extensively in other high-risk fields such as aviation, little is known about how it is perceived within veterinary medicine. Methods: This study therefore examined practising veterinarians' perceptions of errors, contributing factors, reporting practices, and institutional responses. An anonymous online questionnaire, adapted from a British pilot study and expanded to 29 items, collected demographic data, experiences with errors, contributing factors, and institutional structures. Three perspectives were captured: self-reported errors, errors reported to supervisors, and errors observed within the team. Results: = 821, 75%). Only 40 respondents (4%) reported the presence of anonymous reporting systems, whereas 392 respondents (36%) reported dedicated team meetings. Discussion: Overall, although errors are common, the organizational conditions required for systematic identification, communication, and learning are lacking in many settings.

Frontiers in Veterinary ScienceVol. 13
University of Veterinary Medicine Hannover, Foundation (DE), Johannes Gutenberg University Mainz (DE), University of Veterinary Medicine (HU)
Niedersächsische Ministerium für Wissenschaft und Kultur, Deutsche Forschungsgemeinschaft, Volkswagen Foundation
Openalex Percentile: Top 28%
Veterinary Practice and Education Studies
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