SMART LIBRARY AUTOMATION AND DIGITAL TRANSFORMATION IN AFRICA: INTEGRATING EMERGING TECHNOLOGIES FOR EFFICIENT WORKFLOWS, ENHANCED USER SATISFACTION, AND SUSTAINABLE DEVELOPMENT IN THE 5TH INDUSTRIAL REVOLUTION.

The accelerating convergence of digital technologies and smart automation is redefining the landscape of library and information service delivery in the era of the Fifth Industrial Revolution. This empirical study critically explores the integration of emerging technologies such as artificial intelligence (AI), machine learning, cloud computing, and robotic process automation into library operations and workflows, with particular attention to African academic libraries. Drawing from a synthesis

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Publication Details

Journal
Heartbeat Journal of Library and Information Science
Published
2026-04-03
DOI
https://doi.org/10.61955/achjqq
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

SMART LIBRARY AUTOMATION AND DIGITAL TRANSFORMATION IN AFRICA: INTEGRATING EMERGING TECHNOLOGIES FOR EFFICIENT WORKFLOWS, ENHANCED USER SATISFACTION, AND SUSTAINABLE DEVELOPMENT IN THE 5TH INDUSTRIAL REVOLUTION.

PETER PETER
Heartbeat Journal of Library and Information Science
AI in Service Interactions
article

SMART LIBRARY AUTOMATION AND DIGITAL TRANSFORMATION IN AFRICA: INTEGRATING EMERGING TECHNOLOGIES FOR EFFICIENT WORKFLOWS, ENHANCED USER SATISFACTION, AND SUSTAINABLE DEVELOPMENT IN THE 5TH INDUSTRIAL REVOLUTION.

PETER PETER
article en

Abstract

The accelerating convergence of digital technologies and smart automation is redefining the landscape of library and information service delivery in the era of the Fifth Industrial Revolution. This empirical study critically explores the integration of emerging technologies such as artificial intelligence (AI), machine learning, cloud computing, and robotic process automation into library operations and workflows, with particular attention to African academic libraries. Drawing from a synthesis

Heartbeat Journal of Library and Information Science
African Library and Information Associations and Institutions (GH)
Openalex Percentile: Top 4%
AI in Service Interactions
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