Webinar examines data‐driven approaches to reduce no‐shows, staffing gaps

Health care organizations continue to struggle with high rates of missed appointments and late cancellations — a challenge that has worsened since the COVID‐19 pandemic and placed added strain on an already stretched behavioral health workforce. Those pressures were the focus of a recent webinar that examined how staffing shortages and appointment nonadherence are intersecting and why many traditional approaches fail to address the root causes.