International Experience in the Development of Digital Tourism and Its Influence on Kazakhstan

The need for qualitative improvements in the process of tourist service delivery in the context of digital transformation drives the relevance of this study.The effective use of digital technologies, which enable the automation, acceleration, and modernization of these processes, will positively impact the development of tourism in the country.This research aims to identify how the efficient use of digital technologies can influence the country's tourism development level, including its competitiveness and economic contribution.Given global trends in tourism, which are increasingly based on digitalization and the adoption of new technologies, this study is particularly relevant, as it allows the country to keep pace with global standards and the expectations of tourists.The analysis of digital tourism development, with the implementation of international best practices in the Republic of Kazakhstan, is not only timely but also strategically significant for maintaining and enhancing the country's status within the global tourism community.The objective of this study is to analyze the current state and development trends of digital tourism to identify key factors influencing the competitiveness of the tourism industry.Additionally, it aims to develop recommendations for optimizing the use of digital technologies to stimulate economic growth and enhance the tourist experience.Research Hypothesis: digital technologies in Kazakhstan's tourism sector are a key factor in enhancing the country's competitiveness in the global tourism market, meeting the needs of modern tourists, and driving economic growth.The more the state invests in innovative financing, the greater the development of digital tourism will be.Research Results: the author examined the relationship between digital tourism and the system of indicators reflecting the inclusivity of technological development in Kazakhstan's tourism industry.An extrapolation forecast of the indicator "Enterprises with Innovations" for 2023-2024 was conducted, demonstrating the innovative activity of enterprises in the tourism industry.This analysis highlights the trend that innovative financing in tourism can have a significant impact on the development of digital tourism by providing resources for the implementation of new digital technologies and supporting innovative projects.

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Publication Details

Journal
MONTENEGRIN JOURNAL OF ECONOMICS
Published
2026-04-01
DOI
https://doi.org/10.14254/1800-5845/2026.22-2.14
Primary Topic
Education, Innovation and Language Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

International Experience in the Development of Digital Tourism and Its Influence on Kazakhstan

Yerlan Rsaldin
MONTENEGRIN JOURNAL OF ECONOMICS
Education, Innovation and Language Studies
article

International Experience in the Development of Digital Tourism and Its Influence on Kazakhstan

Yerlan Rsaldin
article en

Abstract

The need for qualitative improvements in the process of tourist service delivery in the context of digital transformation drives the relevance of this study.The effective use of digital technologies, which enable the automation, acceleration, and modernization of these processes, will positively impact the development of tourism in the country.This research aims to identify how the efficient use of digital technologies can influence the country's tourism development level, including its competitiveness and economic contribution.Given global trends in tourism, which are increasingly based on digitalization and the adoption of new technologies, this study is particularly relevant, as it allows the country to keep pace with global standards and the expectations of tourists.The analysis of digital tourism development, with the implementation of international best practices in the Republic of Kazakhstan, is not only timely but also strategically significant for maintaining and enhancing the country's status within the global tourism community.The objective of this study is to analyze the current state and development trends of digital tourism to identify key factors influencing the competitiveness of the tourism industry.Additionally, it aims to develop recommendations for optimizing the use of digital technologies to stimulate economic growth and enhance the tourist experience.Research Hypothesis: digital technologies in Kazakhstan's tourism sector are a key factor in enhancing the country's competitiveness in the global tourism market, meeting the needs of modern tourists, and driving economic growth.The more the state invests in innovative financing, the greater the development of digital tourism will be.Research Results: the author examined the relationship between digital tourism and the system of indicators reflecting the inclusivity of technological development in Kazakhstan's tourism industry.An extrapolation forecast of the indicator "Enterprises with Innovations" for 2023-2024 was conducted, demonstrating the innovative activity of enterprises in the tourism industry.This analysis highlights the trend that innovative financing in tourism can have a significant impact on the development of digital tourism by providing resources for the implementation of new digital technologies and supporting innovative projects.

MONTENEGRIN JOURNAL OF ECONOMICSVol. 22(2)
Decent work and economic growth
Openalex Percentile: Top 37%
Education, Innovation and Language Studies
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