A Survey of Personalization: From RAG to Agent

Personalization has become an essential capability in modern AI systems, enabling customized interactions that align with individual user preferences, contexts, and goals. Recent research has increasingly concentrated on Retrieval-Augmented Generation (RAG) frameworks and their evolution into more advanced agent-based architectures within personalized settings to enhance user satisfaction. Building on this foundation, this survey systematically examines personalization across the three core stages of RAG: pre-retrieval, retrieval, and generation. Beyond RAG, we further extend its capabilities into the realm of Personalized LLM-based Agents, which enhance traditional RAG systems with agentic functionalities, including user understanding, personalized planning and execution, and dynamic generation. For both personalization in RAG and agent-based personalization, we provide formal definitions, conduct a comprehensive review of recent literature, and summarize key datasets and evaluation metrics. Additionally, we discuss fundamental challenges, limitations, and promising research directions in this evolving field. Relevant papers and resources are continuously updated at the Github Repo ( https://github.com/Applied-Machine-Learning-Lab/Awesome-Personalized-RAG-Agent ).

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Publication Details

Journal
ACM Transactions on Information Systems
Published
2026-04-01
DOI
https://doi.org/10.1145/3802586
Primary Topic
Recommender Systems and Techniques
Type
article
Field-Weighted Citation Impact
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article

A Survey of Personalization: From RAG to Agent

Huifeng Guo, Zhaocheng Du, Wenlin Zhang, Ruiming Tang et al.
ACM Transactions on Information Systems
Recommender Systems and Techniques
article

A Survey of Personalization: From RAG to Agent

Huifeng Guo, Zhaocheng Du, Wenlin Zhang, Ruiming Tang, Yingyi Zhang, Yong Liu, Derong Xu, Yi Wen, Xiaopeng Li, Pengyue Jia
article en

Abstract

Personalization has become an essential capability in modern AI systems, enabling customized interactions that align with individual user preferences, contexts, and goals. Recent research has increasingly concentrated on Retrieval-Augmented Generation (RAG) frameworks and their evolution into more advanced agent-based architectures within personalized settings to enhance user satisfaction. Building on this foundation, this survey systematically examines personalization across the three core stages of RAG: pre-retrieval, retrieval, and generation. Beyond RAG, we further extend its capabilities into the realm of Personalized LLM-based Agents, which enhance traditional RAG systems with agentic functionalities, including user understanding, personalized planning and execution, and dynamic generation. For both personalization in RAG and agent-based personalization, we provide formal definitions, conduct a comprehensive review of recent literature, and summarize key datasets and evaluation metrics. Additionally, we discuss fundamental challenges, limitations, and promising research directions in this evolving field. Relevant papers and resources are continuously updated at the Github Repo ( https://github.com/Applied-Machine-Learning-Lab/Awesome-Personalized-RAG-Agent ).

ACM Transactions on Information SystemsVol. 44(4)
University of Science and Technology of China (CN), City University of Hong Kong (HK), Huawei Technologies (China) (CN), Dalian University of Technology (CN), Huawei Technologies (Sweden) (SE)
Openalex Percentile: Top 33%
Recommender Systems and Techniques
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A Survey of Personalization: From RAG to Agent — Huifeng Guo, Zhaocheng Du, et al. · ACM Transactions on Information Systems (2026) | TGRS Research Map | TGRS