An integrated framework for ensuring quality in qualitative case study research

Purpose The purpose of this paper is to propose an integrated framework to enhance the trustworthiness of qualitative case study research. Design/methodology/approach This paper adopts a critical review of methodological literature concerning the quality criteria advocated by positivists and interpretivists, before presenting an integrated framework. Findings The integrated, phase-based conceptual framework, synthesising salient quality dimensions and the associated measures, reflects how the interdependent dimensions of initiation, design, execution and assessment enhance trustworthiness of a qualitative case study, given the diverse set of circumstances in which the qualitative researcher operates. Practical implications The proposed framework and the accompanying checklist enable the qualitative researchers, particularly the novice and early career researchers, to be transparent and consistent in adhering to quality standards, thereby enhancing the credibility of the qualitative case study research. Originality/value The discourse on whether to apply positivist criteria to naturalist inquiry or to embrace stand-alone criteria has left researchers conducting qualitative research with the existing positivist criteria concerning validity and reliability or the alternative corresponding criteria put forward by interpretivists. By moving away from the criteria debate and conceiving quality as fitness for purpose, this paper contributes to current discourse on ensuring quality in qualitative case study research via presenting an integrated framework.