Service-Oriented Architecture for Decision Support in Industrial Life-Cycle Management: Design, Implementation, and Evaluation

Manufacturing enterprises face increasing complexity in managing the complete life cycle of production systems, requiring integration of information from diverse sources to support timely maintenance, diagnostics, and operational decisions. This paper presents a comprehensive service-oriented architecture (SOA) for decision support in industrial life-cycle management, integrating real-time monitoring, predictive maintenance, and collaborative problem-solving across extended manufacturing enterprises. The architecture implements a three-layer service model comprising eight core collaborative services, three application services, and six life-cycle management services, orchestrated through a risk assessment module that monitors life-cycle parameters and triggers appropriate maintenance, diagnostics, or hazard prevention actions. The system was developed in the context of a European research project and validated in two industrial settings: automotive assembly lines at a German SME and air conditioning manufacturing at a Portuguese company. Results demonstrated substantial operational improvements, including reduced problem resolution time, lower diagnostic travel requirements, reduced spare-parts consumption, and increased structured problem registration. The original SOAP-based web-services implementation is further contextualized within the contemporary Industry 4.0 landscape through comparison with microservices architectures and discussion of integration paths involving OPC UA, Asset Administration Shells, and digital twins. The paper contributes a validated reference architecture for service-based industrial life-cycle management and clarifies its relevance as an early precursor of contemporary smart manufacturing approaches.