The Value of Care: Brokering Work Conditions and Wages within a Transnational Care System

This article explains how the triadic brokering system in the European Union affects the conditions of work and pay of mobile care workers. Using original survey data gathered from Polish care workers in Germany, the authors found that workers earn less money the more hours they work. Based on qualitative interviews with care workers and representatives of labor market intermediaries, they argue that the brokering relationship is responsible for the misalignment between working hours and pay. Workers negotiate their pay and working hours within two distinct contexts: in the domestic sphere with their German clients (care recipients and their families) and in interactions with care agencies in Poland. The article also identifies the conditions under which workers are able to benefit from, or are disadvantaged by, the brokering relationship. Findings suggest that these consist of a combination of individual (e.g., language proficiency, professional care skills) and structural conditions (e.g., demographic changes, EU mobile rights).

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Publication Details

Journal
Industrial and Labor Relations Review
Published
2026-03-26
DOI
https://doi.org/10.1177/00197939261431220
Primary Topic
Social Policy and Reform Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

The Value of Care: Brokering Work Conditions and Wages within a Transnational Care System

Kamil Matuszczyk, Mathis Herpell, Magdalena Nowicka, Niklas Harder
Industrial and Labor Relations Review
Social Policy and Reform Studies
article

The Value of Care: Brokering Work Conditions and Wages within a Transnational Care System

Kamil Matuszczyk, Mathis Herpell, Magdalena Nowicka, Niklas Harder
article en

Abstract

This article explains how the triadic brokering system in the European Union affects the conditions of work and pay of mobile care workers. Using original survey data gathered from Polish care workers in Germany, the authors found that workers earn less money the more hours they work. Based on qualitative interviews with care workers and representatives of labor market intermediaries, they argue that the brokering relationship is responsible for the misalignment between working hours and pay. Workers negotiate their pay and working hours within two distinct contexts: in the domestic sphere with their German clients (care recipients and their families) and in interactions with care agencies in Poland. The article also identifies the conditions under which workers are able to benefit from, or are disadvantaged by, the brokering relationship. Findings suggest that these consist of a combination of individual (e.g., language proficiency, professional care skills) and structural conditions (e.g., demographic changes, EU mobile rights).

Industrial and Labor Relations Review
Institute of Political Studies (PL)
Decent work and economic growth
Openalex Percentile: Top 8%
Social Policy and Reform Studies
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The Value of Care: Brokering Work Conditions and Wages within a Transnational Care System — Kamil Matuszczyk, Mathis Herpell, et al. · Industrial and Labor Relations Review (2026) | TGRS Research Map | TGRS