Profiles of Generosity: A Segmentation Analysis

ABSTRACT Nonprofits engage with many different types of potential supporters. Differentiated messaging tailored to distinct audience segments can help activate individuals' generosity in support of nonprofits' missions. Based on a large national survey operationalizing the Aspirational Communication Model, we employ latent profile analysis to derive an audience segmentation consisting of five groups: Values‐Driven Skeptics, Change‐Minded Hopefuls, Flexible Moderates, Frustrated Activists, and Status Seekers. We examine segment covariates and correlate segment membership with generosity behaviors to generate implications for nonprofit marketing and communications.

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Publication Details

Journal
Nonprofit Management and Leadership
Published
2026-03-26
DOI
https://doi.org/10.1002/nml.70048
Primary Topic
Public Relations and Crisis Communication
Type
article
Field-Weighted Citation Impact
0.00
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article

Profiles of Generosity: A Segmentation Analysis

G. E. Mitchell, Veronica Selzler, Paige Rice
Nonprofit Management and Leadership
Public Relations and Crisis Communication
article

Profiles of Generosity: A Segmentation Analysis

G. E. Mitchell, Veronica Selzler, Paige Rice
article en

Abstract

ABSTRACT Nonprofits engage with many different types of potential supporters. Differentiated messaging tailored to distinct audience segments can help activate individuals' generosity in support of nonprofits' missions. Based on a large national survey operationalizing the Aspirational Communication Model, we employ latent profile analysis to derive an audience segmentation consisting of five groups: Values‐Driven Skeptics, Change‐Minded Hopefuls, Flexible Moderates, Frustrated Activists, and Status Seekers. We examine segment covariates and correlate segment membership with generosity behaviors to generate implications for nonprofit marketing and communications.

Nonprofit Management and Leadership
Baruch College (US), Hattaway Communications (United States) (US)
Reduced inequalities
Openalex Percentile: Top 6%
Public Relations and Crisis Communication
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