Digital health, work and workers’ mental health: A systematic review

<b>Background:</b> Digital Health is a field of study that lies at the intersection of health and digital technologies that create new methods and opportunities for healthcare provision. However, it requires debates regarding workers whose activities will be transformed. <b>Objective:</b> To collect and analyze evidence on the effects of digital health on work processes and the mental health of workers in this area. <b>Methods:</b> We conducted a systematic literature review across databases (PubMed, EMBASE, CINAHL, APA PsycINFO, PsyArxi, Web of Science, and Scopus), resulting in 1130 records. After applying inclusion and exclusion criteria, the final sample consisted of 15 articles reviewed by two researchers. <b>Results:</b> The review underscores the need to understand the relationship between productivity, job satisfaction, and professional performance in digital health. The research emphasizes the importance of considering the long-term impacts of digital technologies and proposes an integrated approach to managing and implementing these innovations in the healthcare domain. The assessment of physical and mental workload emerges as a frequently used tool to measure the impact of technology on healthcare professionals and their activities. <b>Conclusions:</b> Studies have shown that the impact of digital health can positively and negatively affect mental health and work processes in the health field. These factors can significantly influence variables such as stress levels, job satisfaction, and the onset of burnout.

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Publication Details

Journal
Work
Published
2026-03-26
DOI
https://doi.org/10.1177/10519815261432939
Primary Topic
Technostress in Professional Settings
Type
article
Field-Weighted Citation Impact
0.00
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article

Digital health, work and workers’ mental health: A systematic review

Talita Naiara Rossi da Silva, Lilian de Fátima Zanoni Nogueira, Andréia Cristina Feitosa do Carmo, Daniela da Silva Rodrigues et al.
Work
Technostress in Professional Settings
article

Digital health, work and workers’ mental health: A systematic review

Talita Naiara Rossi da Silva, Lilian de Fátima Zanoni Nogueira, Andréia Cristina Feitosa do Carmo, Daniela da Silva Rodrigues, Selene Cordeiro Vasconcelos, Carolina Maria do Carmo Alonso, Barbara Iansã de Lima Barroso
article en

Abstract

<b>Background:</b> Digital Health is a field of study that lies at the intersection of health and digital technologies that create new methods and opportunities for healthcare provision. However, it requires debates regarding workers whose activities will be transformed. <b>Objective:</b> To collect and analyze evidence on the effects of digital health on work processes and the mental health of workers in this area. <b>Methods:</b> We conducted a systematic literature review across databases (PubMed, EMBASE, CINAHL, APA PsycINFO, PsyArxi, Web of Science, and Scopus), resulting in 1130 records. After applying inclusion and exclusion criteria, the final sample consisted of 15 articles reviewed by two researchers. <b>Results:</b> The review underscores the need to understand the relationship between productivity, job satisfaction, and professional performance in digital health. The research emphasizes the importance of considering the long-term impacts of digital technologies and proposes an integrated approach to managing and implementing these innovations in the healthcare domain. The assessment of physical and mental workload emerges as a frequently used tool to measure the impact of technology on healthcare professionals and their activities. <b>Conclusions:</b> Studies have shown that the impact of digital health can positively and negatively affect mental health and work processes in the health field. These factors can significantly influence variables such as stress levels, job satisfaction, and the onset of burnout.

Work
Universidade Federal do Rio de Janeiro (BR), Universidade de Brasília (BR), Universidade Federal da Paraíba (BR), Universidade de São Paulo (BR), Universidade de Sorocaba (BR), Universidade Federal do Estado do Rio de Janeiro (BR), Universidade Federal de São Paulo (BR)
Reduced inequalities
Openalex Percentile: Top 13%
Technostress in Professional Settings
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