A REVIEW OF RISK IN TENDERING AUTOMATION PROCESSES RESEARCH IN CONSTRUCTION INDUSTRY

Abstract Purpose- The standard operation procedure provides an organized foundation for the organization's infrastructure supply and maintenance. This framework, which is broken down into phases, includes processes, methods, and procedures that are methodical, regulated, consistent, unified, and readily auditable. This study aims to investigate risk that is associated with automation of tendering processes. Methodology- The sample size consists of architects (50), quantity surveyors (50), contractors (100) and cconstruction managers (100) that were selected using the convenient sampling technique due to the small nature of the study. The data analysis was conducted using descriptive statistics. Findings of the study include the occurrence of phishing attacks, cybersecurity, unauthorized access, technical challenges, limitation, reputation risk, regular software upgrade and stolen information. This results in time and cost increases. Practical implications- Based on these, the study developed the methodology. Originality/Value -The study also finds that risk accrues from automated tendering, which are phishing attacks and technical challenges. The study recommends that regularly software upgrade should be applied.