Online Information Exposure, Knowledge Development, and AI Anxiety: Extending the Cognitive Mediation Model to Explain GenAI Adoption in China

As Generative AI (GenAI) becomes increasingly integrated into everyday information environments, many individuals remain uncertain or reluctant to engage with these technologies despite their growing potentials. By extending the Cognitive Mediation Model (CMM), the study emphasizes the cognitive and emotional processes that underpin public engagement with emerging digital information technologies. A survey of 527 Chinese participants was conducted using an online questionnaire. Structural equation modeling was employed to test the extended CMM, examining the relationships between exposure to traditional and social media, elaboration, interpersonal communication, knowledge acquisition, anxiety, and GenAI usage intention. Results indicate that exposure to both traditional and online social media were positively associated with elaboration and interpersonal communication, which were in turn negatively associated with anxiety and positively associated with perceived knowledge. However, elaboration does not significantly relate to factual knowledge, while interpersonal communication was negatively associated with factual knowledge. Anxiety was negatively associated with GenAI usage intention, whereas factual and perceived knowledge were positively associated with adoption. Theoretical and practical contributions are discussed as well.

Authors

Institutions

Publication Details

Journal
Social Science Computer Review
Published
2026-03-26
DOI
https://doi.org/10.1177/08944393261437632
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Online Information Exposure, Knowledge Development, and AI Anxiety: Extending the Cognitive Mediation Model to Explain GenAI Adoption in China

Lunrui Fu, Yong Li, Mulin Jiang, Bo Hu
Social Science Computer Review
AI in Service Interactions
article

Online Information Exposure, Knowledge Development, and AI Anxiety: Extending the Cognitive Mediation Model to Explain GenAI Adoption in China

Lunrui Fu, Yong Li, Mulin Jiang, Bo Hu
article en

Abstract

As Generative AI (GenAI) becomes increasingly integrated into everyday information environments, many individuals remain uncertain or reluctant to engage with these technologies despite their growing potentials. By extending the Cognitive Mediation Model (CMM), the study emphasizes the cognitive and emotional processes that underpin public engagement with emerging digital information technologies. A survey of 527 Chinese participants was conducted using an online questionnaire. Structural equation modeling was employed to test the extended CMM, examining the relationships between exposure to traditional and social media, elaboration, interpersonal communication, knowledge acquisition, anxiety, and GenAI usage intention. Results indicate that exposure to both traditional and online social media were positively associated with elaboration and interpersonal communication, which were in turn negatively associated with anxiety and positively associated with perceived knowledge. However, elaboration does not significantly relate to factual knowledge, while interpersonal communication was negatively associated with factual knowledge. Anxiety was negatively associated with GenAI usage intention, whereas factual and perceived knowledge were positively associated with adoption. Theoretical and practical contributions are discussed as well.

Social Science Computer Review
Macau University of Science and Technology (MO), City University of Hong Kong (HK), Nanyang Technological University (SG), Tsinghua University (CN)
Quality Education
Openalex Percentile: Top 8%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Online Information Exposure, Knowledge Development, and AI Anxiety: Extending the Cognitive Mediation Model to Explain GenAI Adoption in China — Lunrui Fu, Yong Li, et al. · Social Science Computer Review (2026) | TGRS Research Map | TGRS