The Impact of Service Quality Digitalization on Customer Satisfaction in the Nigerian Oil Industry: A Comparative Study of Traditional and Digital Oil Channels

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SPIRE - Sciences Po Institutional REpository
Published
2026-03-21
Primary Topic
Organizational and Employee Performance
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article
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article

The Impact of Service Quality Digitalization on Customer Satisfaction in the Nigerian Oil Industry: A Comparative Study of Traditional and Digital Oil Channels

Mojeed Adebowale Oyewale, Aghogho Perculiar OLADAYO, Jonathan Tsetimi, Ignatius N Njoseh et al.
SPIRE - Sciences Po Institutional REpository
Organizational and Employee Performance
article

The Impact of Service Quality Digitalization on Customer Satisfaction in the Nigerian Oil Industry: A Comparative Study of Traditional and Digital Oil Channels

Mojeed Adebowale Oyewale, Aghogho Perculiar OLADAYO, Jonathan Tsetimi, Ignatius N Njoseh, Gideon Anaborhi Otutuadum, Oladayo Emmanuel Oduselu-Hassan
article en

Abstract

No abstract available for this paper.
SPIRE - Sciences Po Institutional REpository
Delta State University (NG), The Federal Polytechnic, Ado-Ekiti (NG), Federal Polytechnic Ede (NG)
Industry, innovation and infrastructure
Openalex Percentile: Top 8%
Organizational and Employee Performance
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The Impact of Service Quality Digitalization on Customer Satisfaction in the Nigerian Oil Industry: A Comparative Study of Traditional and Digital Oil Channels — Mojeed Adebowale Oyewale, Aghogho Perculiar OLADAYO, et al. · SPIRE - Sciences Po Institutional REpository (2026) | TGRS Research Map | TGRS