THE ROLE OF ERP AND RPA WITHIN COMPANIES IN THE CONTEXT OF INDUSTRY 4.0: BENEFITS GENERATED AND MAIN VENDORS

The development of digitalization technologies has led to increased interest from companies in implementing modern solutions that facilitate processes. By analyzing the specialized literature in the field, we identified ways in which ERP systems, Cloud ERP, and RPA-based solutions can be used, both separately and together, and we also identified the main vendors available on the market. The studies analysed were extracted from the Web of Science and Scopus databases, or searched via Google Scholar, but documentation provided by vendors and analyses published by the Gartner platform were also taken into account. The benefits generated by the use of these solutions within companies have been identified, such as reduced costs and working times, simplified workflows, and increased efficiency in task completion. The current research, which focuses on conceptual aspects, can be expanded by adding practical examples.