How will knowledge sharing and quality management in supply chains affect firm performance Evidence from the USA

This academic work delves into how quality management practices (QMP) in supply chains augment firm performance through knowledge sharing behaviour (KSB) and quality management capacity (QMC). The data was garnered from 276 small and medium-sized enterprises (SMEs) operating in high-pollution industries, including paper, fashion, and food manufacturing, across the USA. Draw on structural equation modelling, QMP was disclosed to significantly amends innovative performance (through KSB and QMC) and operational performance (through KSB). Nevertheless, the path conjoining QMP to operational performance via QMC was statistically inconsequential, exposing QMC's stronger function in driving innovations over routine operations. The outcomes deliver empirical evidence for SMEs in polluting sectors to deliberately allocate resources: KSB advances the entire performance elements, while QMC investments generate greater returns for innovations. These novel comprehensions help manufacturers balance operational efficiency with sustainability-driven innovations.

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Publication Details

Journal
International Journal of Knowledge Management Studies
Published
2026-01-01
DOI
https://doi.org/10.1504/ijkms.2026.152493
Primary Topic
Quality and Supply Management
Type
article
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article

How will knowledge sharing and quality management in supply chains affect firm performance Evidence from the USA

Malia Benedine Faasolo, Iwan Koswara
International Journal of Knowledge Management Studies
Quality and Supply Management
article

How will knowledge sharing and quality management in supply chains affect firm performance Evidence from the USA

Malia Benedine Faasolo, Iwan Koswara
article en

Abstract

This academic work delves into how quality management practices (QMP) in supply chains augment firm performance through knowledge sharing behaviour (KSB) and quality management capacity (QMC). The data was garnered from 276 small and medium-sized enterprises (SMEs) operating in high-pollution industries, including paper, fashion, and food manufacturing, across the USA. Draw on structural equation modelling, QMP was disclosed to significantly amends innovative performance (through KSB and QMC) and operational performance (through KSB). Nevertheless, the path conjoining QMP to operational performance via QMC was statistically inconsequential, exposing QMC's stronger function in driving innovations over routine operations. The outcomes deliver empirical evidence for SMEs in polluting sectors to deliberately allocate resources: KSB advances the entire performance elements, while QMC investments generate greater returns for innovations. These novel comprehensions help manufacturers balance operational efficiency with sustainability-driven innovations.

International Journal of Knowledge Management StudiesVol. 17(1)
American Airlines (United States) (US), Padjadjaran University (ID)
Industry, innovation and infrastructure
Openalex Percentile: Top 7%
Quality and Supply Management
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How will knowledge sharing and quality management in supply chains affect firm performance Evidence from the USA — Malia Benedine Faasolo, Iwan Koswara · International Journal of Knowledge Management Studies (2026) | TGRS Research Map | TGRS