The Spillover (and Direct) Effects of Workplace Contact on Intergroup Attitudes

Abstract Can workplace contact with outgroup members affect attitudes towards that group? If so, can this spread to others within a social network? We randomly assigned Hindu job applicants in India either a Hindu or Muslim partner for training and placement in call center jobs. One year later, those applicants assigned Muslim partners expressed more positive attitudes towards Muslims, were more likely to say Muslims faced discrimination and had greater knowledge of Islamic practices. Close friends and family members of those workers also experience similar, though smaller, changes, despite reporting no additional direct contact with Muslims.

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Publication Details

Journal
The Review of Economics and Statistics
Published
2026-03-24
DOI
https://doi.org/10.1162/rest.a.1743
Primary Topic
Social and Intergroup Psychology
Type
article
Field-Weighted Citation Impact
0.00
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article

The Spillover (and Direct) Effects of Workplace Contact on Intergroup Attitudes

R. Jensen
The Review of Economics and Statistics
Social and Intergroup Psychology
article

The Spillover (and Direct) Effects of Workplace Contact on Intergroup Attitudes

R. Jensen
article en

Abstract

Abstract Can workplace contact with outgroup members affect attitudes towards that group? If so, can this spread to others within a social network? We randomly assigned Hindu job applicants in India either a Hindu or Muslim partner for training and placement in call center jobs. One year later, those applicants assigned Muslim partners expressed more positive attitudes towards Muslims, were more likely to say Muslims faced discrimination and had greater knowledge of Islamic practices. Close friends and family members of those workers also experience similar, though smaller, changes, despite reporting no additional direct contact with Muslims.

The Review of Economics and Statistics
Yale University (US)
Reduced inequalities
Openalex Percentile: Top 14%
Social and Intergroup Psychology
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