Work Smarter, Not Harder: How BPM and Human Factor Team Up in Industry 5.0

This study investigates the integration of Business Process Management (BPM), Industry 5.0 (I5.0), and talent management to enable more resilient, sustainable, and human-centric organizations. Despite substantial research in each field, their convergence remains underexplored. To address this gap, a systematic double-entry literature review was conducted. The findings informed the development of the Unified Talent Management Process Framework 5.0, which links BPM strategies with I5.0 principles. The framework draws on Job Characteristics Theory and Human-Centered Design to support human-centricity through process-oriented role design, appraisals, and motivation. It integrates Technology-Enhanced Learning (TEL) to enhance organizational resilience via continuous upskilling and reskilling, grounded in Dynamic Capabilities Theory. Sustainability is addressed through BPM-enabled optimization aligned with the Triple Bottom Line—balancing People, Planet, and Profit. This study offers a practical and theoretical foundation for aligning talent management with I5.0 through strategic process design and organizational foresight.