The dual nature of workplace incivility in the Indian IT sector: Exploring factors shaping perceptions of ‘opportunity’ or ‘harm’
Managing incivility in Indian IT workplaces requires context-sensitive approaches that distinguish recurring harmful patterns from isolated, ambiguous incidents, supported by fair processes, emotionally intelligent feedback, and a compassionate climate.
Authors
- John Romate
- Grace Jacob Julia (ORCID: https://orcid.org/0000-0001-9780-3384)
- Varma Roshni
- K.P. Nived Amritha
- Subhash Anagha
- Eslavath Rajkumar
- Ann Roy Alvina
- Daniel Monica
Institutions
- Central University of Karnataka (IN)
- Indian Institute of Technology Bhilai (IN)
- Liberal Arts University (RU)
- Indian Institute of Management Visakhapatnam (IN)
Publication Details
- Journal
- Acta Psychologica
- Published
- 2026-03-23
- DOI
- https://doi.org/10.1016/j.actpsy.2026.106650
- Primary Topic
- Job Satisfaction and Organizational Behavior
- Type
- article
- Field-Weighted Citation Impact
- 0.00