Digital Bridges: Harnessing Social Media for Social and Cultural Unity in Disaster Recovery

ABSTRACT This manuscript investigates the role of social media as “digital bridges” which link individuals, groups, and organizations within a community in post‐disaster recoveries. By synthesizing research from disaster studies, social capital theory, and digital communication literature, the paper draws on empirical evidence on social media supporting situational awareness, community mobilization, digital storytelling, and cross‐cultural solidarity. Simultaneously, it also examines the problems of fake news, social media apartheid, surveillance dystopia, and the fleeting nature of online solidarity. Instead of a general literature review, the article provides an integrative conceptual synthesis that connects theory to policy and practice. It concludes with concrete suggestions for policymakers, platform designers, and recovery specialists who want to leverage social media's connecting power while reducing its separating dangers.

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Publication Details

Journal
Journal of Critical Infrastructure Policy
Published
2026-01-01
DOI
https://doi.org/10.1002/jci3.70022
Primary Topic
Public Relations and Crisis Communication
Type
article
Field-Weighted Citation Impact
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article

Digital Bridges: Harnessing Social Media for Social and Cultural Unity in Disaster Recovery

Thirupathi Manickam, Mathiraj Subramanian, Sriram Ananthan, Dhanabalan Thangam et al.
Journal of Critical Infrastructure Policy
Public Relations and Crisis Communication
article

Digital Bridges: Harnessing Social Media for Social and Cultural Unity in Disaster Recovery

Thirupathi Manickam, Mathiraj Subramanian, Sriram Ananthan, Dhanabalan Thangam, Devarajanayaka Kalenahalli Muniyanayaka, Pradeep Kumar Shinde, Sathis Kumar G
article en

Abstract

ABSTRACT This manuscript investigates the role of social media as “digital bridges” which link individuals, groups, and organizations within a community in post‐disaster recoveries. By synthesizing research from disaster studies, social capital theory, and digital communication literature, the paper draws on empirical evidence on social media supporting situational awareness, community mobilization, digital storytelling, and cross‐cultural solidarity. Simultaneously, it also examines the problems of fake news, social media apartheid, surveillance dystopia, and the fleeting nature of online solidarity. Instead of a general literature review, the article provides an integrative conceptual synthesis that connects theory to policy and practice. It concludes with concrete suggestions for policymakers, platform designers, and recovery specialists who want to leverage social media's connecting power while reducing its separating dangers.

Journal of Critical Infrastructure PolicyVol. 7(1)
Alagappa University (IN), Presidency University (IN), Al-Buraimi University College (OM), University of Buraimi (OM), Yorkville University (CA), Christ University (IN), Vellore Institute of Technology University (IN)
Climate action
Openalex Percentile: Top 12%
Public Relations and Crisis Communication
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Digital Bridges: Harnessing Social Media for Social and Cultural Unity in Disaster Recovery — Thirupathi Manickam, Mathiraj Subramanian, et al. · Journal of Critical Infrastructure Policy (2026) | TGRS Research Map | TGRS