Efficiency, Safety Perception, and Technology Acceptance of Mixed Reality for Sustainable Construction Inspection

Digital inspection technologies are increasingly being adopted in the construction industry to improve efficiency, decision quality, and sustainability performance. Mixed reality (MR) systems can reduce rework, minimise human error, and support resource-efficient inspection processes. However, empirical evidence on how perceptions of efficiency and safety influence professional acceptance of MR technologies remains limited. This study investigates the adoption of MR for construction inspection using an extended technology acceptance model (TAM) that incorporates task efficiency and safety perception as domain-specific human factors. A within-subjects scenario-based experimental design was applied, in which 103 construction professionals evaluated four inspection modalities: HoloLens MR, smart glasses, tablet-based systems, and traditional paper-based methods. Data was analysed using linear mixed-effects models, structural equation modelling, mediation analysis, and dominance analysis. The results show that HoloLens MR achieved the highest perceived efficiency and safety perception, while imposing the lowest cognitive demand. Perceived efficiency was a strong predictor of device preference and significantly predicted perceived usefulness (β = 0.322, p < 0.001), which fully mediated its effect on behavioural intention. Safety perception accounted for a substantial proportion of the variance in user evaluations (η2 = 0.237). These findings indicate that sustainable adoption of MR in construction inspection depends on combined perceptions of efficiency gains, usability, and safety support.