Quality of communication in intensive care units: how families view interactions with doctors versus nurses
Family members of Jordanian ventilated patients in ICUs reported moderate to high QoC with MDs and moderate levels for RNs; with the mean score for MDs being higher than that for nurses. Significant variations are linked to certain demographic factors. These results underscore the need for culturally sensitive, tailored support approaches to strengthen family members' interaction with HCPs during an ICU stay.
Authors
- Basema Nofal (ORCID: https://orcid.org/0000-0002-8199-3694)
- Arwa Masadeh (ORCID: https://orcid.org/0000-0003-1609-2336)
- Muhammad Waleed Darawad (ORCID: https://orcid.org/0000-0003-3314-7933)
- Wefaq Nayel Alamro
Institutions
- University of Jordan (JO)
- Al-Zaytoonah University of Jordan (JO)
- King Hussein Medical Center (JO)
- Al-Balqa Applied University (JO)
Publication Details
- Journal
- BMC Health Services Research
- Published
- 2026-03-17
- DOI
- https://doi.org/10.1186/s12913-026-14384-7
- Primary Topic
- Family and Patient Care in Intensive Care Units
- Type
- article
- Field-Weighted Citation Impact
- 0.00