Understanding university teachers’ continuance of an AI teaching assistant: an integrated TTF–TAM–ECM model in higher education
Introduction The rapid integration of artificial intelligence (AI) into higher education is reshaping teachers’ work, yet limited evidence addresses teachers’ post-adoption experiences with AI teaching assistants. This study examines university English teachers’ continuance use of the Superstar AI Assistant by integrating the Technology Acceptance Model, Expectation–Confirmation Model, and Task–Technology Fit. Methods Survey data from 248 teachers who used the AI assistant for one semester were collected and analyzed using Structural Equation Modeling with bootstrapped mediation analyses. Results Task–technology fit strongly predicts perceived ease of use, confirmation, satisfaction, and behavioral intention, whereas its direct effects on perceived usefulness and actual use are non-significant. Perceived usefulness, ease of use, and confirmation significantly enhance satisfaction, and behavioral intention is the primary driver of actual use. Multiple significant indirect pathways were identified through mediation analyses. Discussion The study advances post-adoption theory in AI-supported teaching and highlights implications for teacher professional development, AI system design, and institutional digital transformation.
Authors
- Sha Cao
- Satha Phongsatha
- Zeru Liu
- Thanawan Phongsatha
- Jingwei Zhang
Institutions
- University of Science and Technology Liaoning (CN)
- Assumption University (TH)
Publication Details
- Journal
- Frontiers in Psychology
- Published
- 2026-03-16
- DOI
- https://doi.org/10.3389/fpsyg.2026.1765263
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 0.00