Understanding university teachers’ continuance of an AI teaching assistant: an integrated TTF–TAM–ECM model in higher education

Introduction The rapid integration of artificial intelligence (AI) into higher education is reshaping teachers’ work, yet limited evidence addresses teachers’ post-adoption experiences with AI teaching assistants. This study examines university English teachers’ continuance use of the Superstar AI Assistant by integrating the Technology Acceptance Model, Expectation–Confirmation Model, and Task–Technology Fit. Methods Survey data from 248 teachers who used the AI assistant for one semester were collected and analyzed using Structural Equation Modeling with bootstrapped mediation analyses. Results Task–technology fit strongly predicts perceived ease of use, confirmation, satisfaction, and behavioral intention, whereas its direct effects on perceived usefulness and actual use are non-significant. Perceived usefulness, ease of use, and confirmation significantly enhance satisfaction, and behavioral intention is the primary driver of actual use. Multiple significant indirect pathways were identified through mediation analyses. Discussion The study advances post-adoption theory in AI-supported teaching and highlights implications for teacher professional development, AI system design, and institutional digital transformation.

Authors

Institutions

Publication Details

Journal
Frontiers in Psychology
Published
2026-03-16
DOI
https://doi.org/10.3389/fpsyg.2026.1765263
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Understanding university teachers’ continuance of an AI teaching assistant: an integrated TTF–TAM–ECM model in higher education

Sha Cao, Satha Phongsatha, Zeru Liu, Thanawan Phongsatha et al.
Frontiers in Psychology
AI in Service Interactions
article

Understanding university teachers’ continuance of an AI teaching assistant: an integrated TTF–TAM–ECM model in higher education

Sha Cao, Satha Phongsatha, Zeru Liu, Thanawan Phongsatha, Jingwei Zhang
article en

Abstract

Introduction The rapid integration of artificial intelligence (AI) into higher education is reshaping teachers’ work, yet limited evidence addresses teachers’ post-adoption experiences with AI teaching assistants. This study examines university English teachers’ continuance use of the Superstar AI Assistant by integrating the Technology Acceptance Model, Expectation–Confirmation Model, and Task–Technology Fit. Methods Survey data from 248 teachers who used the AI assistant for one semester were collected and analyzed using Structural Equation Modeling with bootstrapped mediation analyses. Results Task–technology fit strongly predicts perceived ease of use, confirmation, satisfaction, and behavioral intention, whereas its direct effects on perceived usefulness and actual use are non-significant. Perceived usefulness, ease of use, and confirmation significantly enhance satisfaction, and behavioral intention is the primary driver of actual use. Multiple significant indirect pathways were identified through mediation analyses. Discussion The study advances post-adoption theory in AI-supported teaching and highlights implications for teacher professional development, AI system design, and institutional digital transformation.

Frontiers in PsychologyVol. 17
University of Science and Technology Liaoning (CN), Assumption University (TH)
Quality Education
Openalex Percentile: Top 23%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.