THE IMPACT OF E-GOVERNANCE IN THE SUSTAINABILITY OF NIGERIA CIVIL SERVICE: A Study of the National Information Technology Development Agency, Abuja

Abstract: This study examines "E-Governance and Its Impact on the Sustainability of Civil Service" at the National Information Technology Development Agency (NITDA), Abuja. The objectives are to measure e-governance adoption within NITDA, examine how e-governance influences the sustainability of civil service, and identify barriers to its implementation. The study utilized both primary and secondary data grounded in Technological Determinism (Veblen, 1929) and Modernization Theory (Weber, 1940; Rostow, 1953). Findings indicate widespread adoption of digital tools, though skills in data analysis remain lacking. Despite the high use of ICT promising improvements in efficiency, transparency, and accountability, poor proficiency in data analytics hinders effective utilization. The researcher recommends that NITDA allocate 15% of its budget for technology upgrades, initiate programs for enhancing staff digital skills, and address resistance through a phased approach to change. Keywords: E-governance, Civil Service, Sustainability, NITDA, Digital Transformation, Nigeria. Title: THE IMPACT OF E-GOVERNANCE IN THE SUSTAINABILITY OF NIGERIA CIVIL SERVICE: A Study of the National Information Technology Development Agency, Abuja Author: Akpan Richard International Journal of Electrical and Electronics Research ISSN 2348-6988 (online) Vol. 14, Issue 1, January 2026 - March 2026 Page No: 19-25 Research Publish Journals Website: www.researchpublish.com Published Date: 11-March-2026 DOI: https://doi.org/10.5281/zenodo.18951844 Paper Download link (Source) https://www.researchpublish.com/papers/the-impact-of-e-governance-in-the-sustainability-of-nigeria-civil-service-a-study-of-the-national-information-technology-development-agency-abuja