Greening your company processes: the essential role of leadership and change management

complex change is most effectively implemented using a combination of providing clear top-down direction and bottom-up initiatives.For example, in an entirely different context of interdisciplinary process improvement throughout large hospitals, such a combined approach to change led to the most significant performance improvement over time (as reported in the article with my PhD student John van Beers [5] ).This means that leaders at all levels need to be involved and follow a clear and focused strategy execution while leaving room for (innovative) frontline contributions.Together one can achieve far more.