Beyond Consumer Protection: How Transparent Consumer Rights Disclosure Shapes Consumer Purchasing
Presents a study of whether comprehensive and transparent consumer rights disclosures by online or distance-selling retailers under Directive 2011/83, including clear details of return policies and consumer withdrawal rights, strengthens sellers' credibility and positive perceptions of their goods.
Authors
- Catrina Denvir (ORCID: https://orcid.org/0000-0003-2384-839X)
- Aashish Srivastava (ORCID: https://orcid.org/0000-0001-5927-8603)
- Esther Kang
- Dominic Thomas
Publication Details
- Journal
- Explore Bristol Research
- Published
- 2025-12-01
- Primary Topic
- European and International Contract Law
- Type
- article
- Field-Weighted Citation Impact
- 0.00