The Clock Ticks: Temporal Effects in Brand Donations

Brand donations are increasingly common, yet the temporal framing of these philanthropic efforts, whether positioned as short-term relief or long-term support, remains underexplored. This study investigates how the temporal orientation of brand donations influences consumer attitudes. We compare the effects of short-term versus long-term oriented donation strategies on brand attitude, examining the underlying psychological mechanisms of empathy and skepticism. Our findings reveal that short-term oriented donations lead to more favourable consumer attitude. This effect is driven by heightened empathy, stemming from the perceived immediacy and urgency of the support, and reduced skepticism regarding the effectiveness and sincerity of the brand's actions. In contrast, long-term donations, while potentially more sustainable, evoke less emotional engagement and higher doubt about tangible outcomes. This study extends understanding of temporal framing in brand donations by identifying empathy and skepticism as key mediators. This study also offers actionable insights for brand managers aiming to enhance the impact of their philanthropic initiatives by aligning donation timelines with consumer perceptions.

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Publication Details

Journal
UWA Profiles and Research Repository (University of Western Australia)
Published
2025-12-01
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
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article

The Clock Ticks: Temporal Effects in Brand Donations

Liem Viet Ngo, Fang; id_orcid 0000-0001-5126-8881 Liu, Vincent; id_orcid 0000-0003-4207-2718 Chong, Zelin Tong et al.
UWA Profiles and Research Repository (University of Western Australia)
Consumer Behavior in Brand Consumption and Identification
article

The Clock Ticks: Temporal Effects in Brand Donations

Liem Viet Ngo, Fang; id_orcid 0000-0001-5126-8881 Liu, Vincent; id_orcid 0000-0003-4207-2718 Chong, Zelin Tong, Kai Wang
article en

Abstract

Brand donations are increasingly common, yet the temporal framing of these philanthropic efforts, whether positioned as short-term relief or long-term support, remains underexplored. This study investigates how the temporal orientation of brand donations influences consumer attitudes. We compare the effects of short-term versus long-term oriented donation strategies on brand attitude, examining the underlying psychological mechanisms of empathy and skepticism. Our findings reveal that short-term oriented donations lead to more favourable consumer attitude. This effect is driven by heightened empathy, stemming from the perceived immediacy and urgency of the support, and reduced skepticism regarding the effectiveness and sincerity of the brand's actions. In contrast, long-term donations, while potentially more sustainable, evoke less emotional engagement and higher doubt about tangible outcomes. This study extends understanding of temporal framing in brand donations by identifying empathy and skepticism as key mediators. This study also offers actionable insights for brand managers aiming to enhance the impact of their philanthropic initiatives by aligning donation timelines with consumer perceptions.

UWA Profiles and Research Repository (University of Western Australia)
Openalex Percentile: Top 16%
Consumer Behavior in Brand Consumption and Identification
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