From data to action: perspectives on faculty use of student data dashboards for improving instruction

Abstract Despite an increased understanding of the importance of student data to inform higher education teaching, little is known about how university faculty make sense of and use student data dashboards to inform their instruction. Through the lens of sensemaking theory, we explore how instructors navigate these tools and what challenges they experience during this process. Our findings suggest that faculty recognize the importance of student data in developing their courses, particularly to foster an inclusive and effective learning environment. However, there are a number of obstacles that arise when using student data dashboards. Study participants highlighted the limitations of the student data available to them, as well as multiple layers of support that are needed to ensure an understanding and appropriate use of the data. This research also revealed a common sentiment regarding the university’s responsibility to partner with faculty on student data and instruction-related issues. Overall, this study uncovers how faculty can be better equipped and supported in using data analytics tools towards the goal of improving student learning experiences and outcomes.